This individual is responsible for the day-to-day operations of the laboratory support area and ancillary functions including processing, phlebotomy, customer service functions, blood bank clerical and lab billing. He/she provides expertise for the collection, receipt, processing and distribution of work in a timely and accurate manner and ensures efficient and effective operations. He/she maintains an adequate quantity of supplies and assesses the competency of the staff.

The main objective is to ensure maximum productivity by implementing effective leadership among the members of the team which will enable the group to contribute to the attainment of corporate goals. In order to do this, personnel are hired with adequate qualification, given optimum training and assigned tasks fit for their abilities The manager will impart his/her expertise in maintenance and monitoring of equipment, systems, processes, and individual and team performance as well as providing modifications whenever necessary. The manager is committed to constantly enhancing abilities as a Lab Manager and providing a positive contribution to the company.