Core Job Description: Provide superior service to visitors and Birthday Party/Event participants. Organize, manage and assist with daily activities for visitation and party/event bookings.

Party/Event Responsibilities Include:

· Introduce yourself to party parents, inform them that you are assigned to their liaison/guide throughout the duration of the party

· Always be sure to escort them to their car with cart to help load and unload items

· Maintain fun, outgoing attitude toward children and birthday party guests

· Provide a fun and safe experience for birthday party guests.

· Prepare party room for each party. Sweep and mop floors and wipe all chairs down before and in between parties

· Set up and clean up for birthday parties.

· Assist with craft, engaging children and providing supplies as needed

· Assist in serving food, cake and any additional assistance party parents need.

· Interact with party guests and parents.

· Provide excellent customer service by welcoming and engaging guests, answering questions and resolving problems (referring tougher problems to the supervisor as necessary)

· Inform Guests of the museum layout, events, activities and exhibits

· Maintain a clean party room closet. Organize all areas and keep swept and mopped

· Perform opening and closing procedures in museum areas

· Maintain a clean and sanitary environment in all exhibit spaces including, floors, all surfaces and pieces related to exhibits.

· Maintain control of various exhibits and evaluate need in regards to restocking supplies

· Work independently and as a team player to ensure that museum exhibits, restrooms, floors and all public areas are clean as needed and presentable to guests at all time.

· Learn and understand the function of the exhibits and how to best utilize each exhibit to ensure that guests have a fun, unique and memorable visit

· Reset museum exhibits promptly to maintain seamless experience for guests

· Encourage museum guests to complete satisfaction surveys

· Perform other duties as assigned by supervisor

Visitor Experience Role Includes:

· Displaying role model characteristics in duties and demeanor

· Maintain Safe and Clean Museum Environment by:

o Walking through Museum making sure all thru ways are clear of debris or obstacles

o Upkeep of bathrooms, snack area, reusable exhibit products, spills, and general cleanliness

o Cleaning props and exhibits throughout the day

o Participating in prep and cleaning for parties and events

o Provides assistance to Exhibits and Programming staff as needed

o Be respectful of visitors concerns and report immediately to your direct supervisor with any confrontational situations

· Maintain a Safe Museum Environment by:

o Following and enforcing Museum standards and policies

o Communicating any potential or active problems to the appropriate Museum staff

o Assisting in lost child/caregiver response

o Keeping public areas clean and organized

o Keeping all exhibit spaces neat and organized

o Address all spills immediately by marking with Wet Floor sign, then mop or clean area immediately

o Make sure all exterior doors are fully closed at all times

o Check restrooms throughout the day-

§ Wipe Countertops

§ Replace missing paper towels and toilet paper

§ Pick up all trash from floors- even small pieces

· Perform other duties as assigned by supervisor

Job Type: Part-time

Pay: $12.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Weekends only

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person