The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000 results-oriented professionals make a difference for more than 40,000 children and their families each year.
Summary
The Program Coordinator is responsible for assisting with the development of policies and procedures for the program. The Program Coordinator, under the leadership of a Program Director or a Senior Program Director, assigns work, develops, and communicates expected productivity levels to all staff, and prepares and monitors program costs to ensure compliance with program budget.
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Essential Functions:

• Ensures that program productivity goals are met efficiently and effectively.
• Participates in program planning. Identifies gaps in services and programs, and makes recommendations for meeting community needs.
• Serves a liaison in the community by doing outreach and promoting the program. Serves as a representative to internal and external stakeholders.
• Addresses the special needs of each group served, and assists in making reasonable accommodations for the hearing impaired, physically challenged, or any other disability.
• Create/Update Program documents and forms.
• Collaborate with primary counselors to identify students’ career interests and develop ideas for individually tailored internship placements.
• Develop internships in a diverse range of employment fields to match students’ interests, skills, maturity levels, and experience.
• Maintain all paperwork associated with the internship placement process, including hiring packets, timesheets etc.
• Plan and execute career panels, fairs and workshops in collaboration with other primary counselors.
• Provide guidance to employers on maximizing internship experiences by working effectively with adolescents.
• Provide support to employers and students during internships in the form of phone calls, meetings and site visits.
• Develop internships in a diverse range of employment fields to match students’ interests, skills, maturity levels and experience.
• Facilitate weekly seminars for students that focus on building students’ skills in education and career development.
• Assist students’ post-internship with future employment and provide educational and career development counseling and support.
• Plan, implement and execute all aspects of the recruitment process.
• Overall supervisory responsibility over internship program planning, reporting, tracking, program development and implementation, assessment and evaluation, and contract compliance.
• Meet with staff from SYEP sites to share learning, compare approaches and develop new program ideas.
• Responsible for collaboration with DOE in many different aspects (Events, daily operations, trips, committees).
• Assist with out-of-school issues and provide crisis intervention as needed.
• Engage students’ families to support positive outcomes for the students.
• May perform all duties related to carrying a primary counselor caseload, including attendance outreach, one-on-one counseling and group advisory.
• Support the day-to-day operations of the site when PD is off site.
• The Program Coordinator may perform other duties as assigned by the Director.
• Travel is required

Supervisory Responsibilities:
In conjunction with the Program Director or Senior Program Director manages the overall direction, coordination, and evaluation of the Program/Department. Carries out supervisory responsibilities in accordance with the agency policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems.
Minimum Qualifications:

• Associate of Arts Degree or Associate of Sciences Degree, or equivalent combination of education and experience.
• 3 years’ working on Youth-based program.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Qualifications Preferred:

• Bachelor’s Degree in Social Work, Education, or related field.
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and others, may be required depending on client needs.

Job Behavioral Expectations:

• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal amount of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee is occasionally required to walk, sit for long period of time; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work environment:

• Work is performed in an office environment with normal heating and cooling.

Off-site travel is required, such as field trips, training, meetings, and worksite visits.
The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V
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