2 Nutrition Benefits Specialist I Jobs in Ada, OK
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Nutrition Benefits Specialist I
$37k-45k (estimate)
Full Time | Social & Legal Services
3 Months Ago
The Chickasaw Nation is Hiring a Nutrition Benefits Specialist I Near Ada, OK
Nutrition Benefits Specialist I - 3826
Ada, OK | Health | Full Time Temporary
Posted yesterday | Apply before February 18, 2024
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Description
We are currently looking for a Full Time Temporary Nutrition Benefits Specialist I to join our Summer EBT Outreach Unit team located at the Ada Nutrition Services.
Summary:
Accepts and processes electronic benefit transfer applications.
Responsibilities:
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Greets and engages with a smile
- Determines and meets needs
- Seeks positive experience and outcomes
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Shares responsibilities for maintaining adequate supplies and equipment
- Maintains general upkeep of work area and maintains a safe environment
- Observes and addresses potential environmental hazards and risks
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- May provide break coverage for others as assigned
- May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
- Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Maintains files, logs, and records
- Completes data entry application information for people wishing to apply over the phone
- Maintains spreadsheets and databases and inputs data entry
- Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served
- Collaborates with EBT team to assist in the execution of delivery of EBT benefits to the eligible households
- Understands EBT program, the relationship with the USDA and the guidelines set forth for the current year
- Completes EBT card benefit issuance activities and performs mailing of benefits to participant households
- Provides follow-up contact with eligible households who have not redeemed EBT benefits, prior to the end of each benefit cycle
- All other duties as assigned
Competencies:
Essential:
- Follow instructions, written or oral
- Adhere to all scheduling and attendance requirements
- Ability to work independently
- Honesty, truthfulness, reliability, accountability
- Read, understand and apply regulations and policies
- Define problems, collect data and establish facts
- Builds effective working relationships
- Ability to plan, organize and follow through on assignments
- Communicates verbally with team, departments, guests and management
- Writes effective communications with team, departments, guests and management
Skills:
Essential:
- Developing and basic proficiency skills in Excel
Experience:
Nonessential:
- 3 years directly related experience
Education:
Essential:
- High School, GED or Equivalent
- Associates Other
Credentials:
Essential:
- Pass general background check
Working Conditions:
Essential:
- Works in an office setting
- Communications phone, computer
- Communications written, verbal
- Use computer up to 100% of shift
- Sitting up to 100% of shift
Job Summary
JOB TYPE
Full Time
INDUSTRY
Social & Legal Services
SALARY
$37k-45k (estimate)
POST DATE
02/07/2024
EXPIRATION DATE
06/27/2024
WEBSITE
chickasaw.net
HEADQUARTERS
ADA, OK
SIZE
100 - 200
TYPE
Private
CEO
JOHNNA WALKER
REVENUE
$5M - $10M
INDUSTRY
Social & Legal Services
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About The Chickasaw Nation
The Chickasaw Nation is a government organization that provides programs and services that includes community, culture, education and legal.
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