2 Hostess - In Room Dining Server Jobs in Chattanooga, TN

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Dining Room Server

Rockbridge Oaks

Chattanooga, TN | Full Time

$19k-24k (estimate)

1 Week Ago

Hostess - In Room Dining Server

The Chattanoogan Hotel (Curio by Hilton)

Chattanooga, TN | Full Time

$21k-25k (estimate)

1 Month Ago

Hostess - In Room Dining Server

$21k-25k (estimate)

Full Time 1 Month Ago

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The Chattanoogan Hotel (Curio by Hilton) is Hiring a Hostess - In Room Dining Server Near Chattanooga, TN

“Always deliver what is promised, and always execute what is committed” is what we adhere to! Come join our team where we are committed to providing rewarding opportunities for our associates, the development of exceptional hotels, and delivering the ultimate guest experience. We are currently seeking team members who enjoy engaging with the public while providing a positive guest experience. Our mission is: “To be the first choice of both our guests and team members.”

We are currently recruiting for a Hostess - In Room Dining Server to join our team!

The Hostess - In Room Dining Server is often the first person to interact with guests and is the first impression of the company. It is the responsibility of the Hostess - In Room Dining to greet and welcome guests, seat them and answer any follow up questions. The Hostess - In Room Dining is required to ensure the guests are made comfortable and kept informed of the status of their tables and wait times for food. When necessary, the Hostess - In Room Dining will offer beverages to the waiting guests. Facilitate In Room Dining service to include taking orders via telephone, charging to guest room through PMS and delivering food to the guest room as well as handling all To-Go orders for the restaurant(s). Other responsibilities include following a daily schedule, performing proper set-up, maintenance, break-down and cleaning of the breakfast area while providing excellent guest service and satisfaction.

ESSENTIAL FUNCTIONS:

Greets all guest with a warm welcome as they enter the Dining area.
Maintain awareness of guest needs and demeanor while waiting.
Seat guests by request or assigned table/section rotation.
Facilitate In-Room Dining and To Go orders.
Assist with the set up and cleanliness of the Restaurant adhering to Brand standards at all times.
Assist with inventory of food, beverages and supplies needed for each day
Assists with clearing and set-up of tables as they are vacated
Restocks self-service food and supplies as needed
Dust and cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor
Inspect areas for safety hazards
Check operating conditions of equipment
Communicate effectively with Management regarding any guest or employee issues
Use Micros or computer system as necessary
Performs any other duties or special projects as assigned

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to understand, read, write and speak English at an advanced level to effectively communicate with Team Members and Guests.
Must be well groomed and have excellent personal appearance
Must be able to apply commonsense understanding, in carrying out instructions
Must be able to utilize and follow a checklist, take inventory of supplies and convey information to staff and management.
Must be able to comply in standardized situations with only occasional or no variation.
Must be available to work days, nights, weekends, and holidays
Must be able to work without constant supervision.
Must be able to work well as a part of a team.
Must be engaging with all guest throughout meal periods; responding to guest and Team Members as required.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to stand for long periods of time on hard surface; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee frequently is required to walk, climb or balance, talk, hear and smell.
Must be able to work with cleaning chemicals, warm temperature and not be allergic to dust.
Must regularly be able to carry/ up to 10 ( ) pounds; frequently lift to 25 pounds, and occasionally push a cart weighing up to 200 pounds.
Must be capable of effectively using close vision, distance vision, color vision and sense of smell.
Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS: