GENERAL SUMMARY
Provides direct care services to individuals diagnosed with substance abuse, mental health illnesses, or dual diagnosis depending on area of assignment. Assists with admitting, discharging, monitoring, ensuring the overall well-being of consumers, complete consumer documentation, and conducts wellness checks. The Crisis Extended Observation Unit (EOU) and Josephine Recovery Center (JRC) are 24/7 facilities requiring 24/7 coverage. Integrated Care Technicians will be assigned a home station where much of their time will be spent. However, they will be cross trained to be able to float between the 24/7 operation sites to include Detox, Crisis EOU and the Crisis step down unit JRC.
ESSENTIAL DUTIES & RESPONSIBILITIES
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Assists consumers with daily living skills and activities.
• Completes intake and discharge paperwork.
• Depending upon unit assignment, monitors medication self-administration under delegation and supervision by RN.
• Ensures documentation is submitted in accordance with Center standards and meets all designated requirements.
• Implements individual treatment plans while maintaining a safe, sanitary and therapeutic environment.
• Monitors clients and performs wellness checks, observes and records client behavior and vitals.
• Performs other related duties as required.

MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience

• High School diploma or equivalency is required.
• One (1) year of experience working with individuals with mental health and/or substance abuse who are homeless or unemployed

Other Requirements

• Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business.
• Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment.
• NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation.
• NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage.

PREFERRED QUALIFICATIONS

• Bilingual (English/Spanish) preferred. Language Proficiency Pay (LPP) payments are subject to successful testing, certification by CHCS Payroll, and availability of funding. Funding may be renewed in subsequent fiscal years but is not guaranteed.

SUPERVISION

• Job has no responsibility for the direction or supervision of others.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:

• Applicable software applications
• Basic medical terminology
• Crisis intervention techniques
• Modern office procedures, methods, and computer equipment
• Principles and practices of recordkeeping

Skilled in:

• Customer service
• De-escalation
• Organization and time management.
• Performing a variety of duties, often changing from one task to another of a different nature.
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.

Ability to:

• Accurately organize and maintain paper documents and electronic files.
• Effectively communicate, both verbally and in writing.
• Establish and maintain effective working relationships.
• Interpret and explain medical documentation.
• Maintain accurate and complete records.
• Maintain the confidentiality of information and professional boundaries.
• Meet schedules and deadlines of the work.
• Understand and carry out oral and written directions.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.

Tues - Sat 3pm - 11pm 1231 W Martin St

Code : 4671-2

HOURLY RATE RANGE: $16.00-$19.20