At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Retail clerks independently ensure that the retail outlet and inventory are neatly organized and attractively displayed. This position is responsible for making product recommendations and processing forms of payment to include room charges, credit cards and cash for novelty items. Clerks are the final point of contact for the experience and have the ability to ensure guest satisfaction.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We offer excellent benefits:

• 12 free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire

• Medical, Prescription, Dental and Vision Insurance after 30 days of employment

• 401K with company match

• Paid Vacation, sick days, new child leave and personal day

• Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance

• Tuition Reimbursement

• 50% discount in Crossroads

• 40% discount in gift shop (exception: jewelry, UNC items, alcohol)

• Employee Stock Purchase Plan

• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and county health department protocols for the safety of our employees and guests.

Hyatt is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attends department meetings

• Remains calm and alert, especially during emergencies and/or heavy hotel activity

• Keeps work area neat and organized

• Prior cash handling experience preferred

• Ability to effectively deal with internal and external customers, some of whom will require high levels of tact, diplomacy and patience to defuse anger, collect information and resolve conflicts

• Considerable skill in the use of a calculator to perform moderately complex mathematical calculations without error

• Ability to read, listen and communicate effectively in English, both verbally and in writing

• Ability to access and input information using a moderately complex computer system and/or cash register

QUALIFICATION STANDARDS

High School graduate or equivalent preferred

6 months prior customer service and cash handling preferred

Reliable transportation

Flexibility for any weekdays /hours/holidays