We are seeking an individual looking to work 2-4 days per week, including weekend events (when applicable).

Our facility, The Grass Station, is a newly established storefront expanded from our mobile "Canna Bus". Our facility is a multi-functional production/manufacturing facility, with a retail front end (smoke shop). We are currently looking for an Associate for the smoke shop, with potential for advancement.

We are looking for a reliable, honest retail Sales Associate to be responsible for all in-store sales job duties, from customer service to register operation. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service.

We also attend weekend events (First Friday Downtown, Arts & Crafts Festivals, Seafood Fests, etc.) we are looking for someone who is also personable and willing to work these events. When at these events, you will receive higher pay. The festivals are a fun, interactive experience.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Pay attention to customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school diploma

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Reliable Transportation?
• Are you at least 21 years old?

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person