Founded in 1980, The Cambodian Family (TCF) Community Center is a community-based, multi-cultural, non-profit organization, located in Santa Ana, California. Our mission is to provide refugee and immigrant families with the opportunities to develop the knowledge, skills, and desire for creating health and well-being in their lives. We accomplish this by providing programs and services in three main areas: (1) community health and mental health; (2) after-school youth program; and (3) civic engagement, immigration, and advocacy.

Title: Youth Counselor/Case Manager (Bilingual English/Khmer or Spanish)
FLSA: Non-Exempt, Full-Time; 40 hours/week
Reports to: Director of Youth, Immigration, and Civic Engagement Programs
Pay Range or Rate & Benefits: $20-$22/hour - plus excellent benefits package (medical, dental, vision, 403b retirement matching plan, paid time off such as vacation and sick)
Position Status: Grant-funded position. The position will be eliminated once the grants end.

Summary
A youth counselor/case manager is needed to help recruit, train, and mentor youth for Empowered Southeast Asian and Latinx Youth (ESALY) Program and Plan Ahead Youth Program (PAYP). The youth counselor is expected to assist in building and training a cohort of youth leaders living in Santa Ana, Costa Mesa, and Stanton. The youth counselor will instruct Substance Use Disorder (SUD) curriculum (Project Alert), act as mentors, and will be trained in advocacy, community organizing, and civic engagement to engage in youth led Policy, Systems, and Environment (PSE) change through Project ALERT, to ultimately reduce SUD in the Southeast Asian and Latinx communities of Santa Ana, Costa Mesa, and Stanton. In addition, the youth counselor will provide after-school tutoring, support students and their families through a variety of activities in our PAYP, and provide case management services to residents served through our Resident Support Services program. This person must enjoy working with youth and would serve as a good role model for our youth.

Essential Functions

• Outreach and recruit youth at schools, neighborhoods, community events, etc.
• Help register new youth to the program and collect all required registration documents
• Deliver Project ALERT curriculum to high school and middle school students
• Train Youth Leaders to deliver Project ALERT curriculum
• Tutor youth in our PAYP and follow up on their progress
• Teach youth life skills and creative classes
• Mentor youth and follow up on their progress
• Host Youth Advisory Council meeting (monthly) to provide program feedback, develop/implement advocacy/organizing/policy, systems and environmental (PSE) strategies, etc.
• Track the youths’ activities and attendance in their files and follow up with children who are absent or who need additional help
• Participate in Participatory Action Research project to develop a community organizing campaign for youth, and assist in Transitional Age Youth (TAY) led research related to Prop. 64 revenues target cities
• Assist in organizing Youth Listening Sessions
• Coordinate and assist youth to develop advocacy campaign
• Make referrals and linkages for SUD support and treatment as needed
• Conduct follow-up of case to obtain missing documentation
• Maintain accurate, complete and confidential case files, both electronic and hard copy
• Host, plan, promote, and participate in community/cultural/outreach events throughout the year
• Participate in staff meetings, on-line webinars and other training opportunities
• Assist youth in planning advocacy strategies, such as local town halls, action alerts, and call-in campaigns, etc.
• Assist with conducting research on city budgets for investment in youth
• Identify youth to be a part of the ESALY Youth Advisory Council
• Provide on-going support for the children and their families
• Help organize and lead parent meeting and parenting education workshop
• Attend and participate in meetings with partners
• Provide translation and/or interpreting services to limited-English-proficient community members and assist them in the completion of referrals (i.e., phone assistance, filling out forms, etc.)
• Provide referrals/linkages to health/social service agencies/community resources
• Administer surveys with clients and assists in evaluating clients’ participation, health outcomes, and program satisfaction
• Complete and maintain all records and clients’ confidentiality as required; assist in data collection, data analysis, and report preparation and submission.
• Represent TCF in local, county, statewide or national coalitions, networks, or ally events that promote TCF’s visibility, community solidarity, and advance campaign efforts
• Submit program reports and statistics in a timely manner
• Adhere to all agency policies and procedures
• Perform other work-related duties as required by Supervisor and Executive Director

Minimum Qualifications - Knowledge, Skills and Abilities Required

• Must have at least a Bachelor’s Degree in any field
• Must have at least one year of experience working with children/youth ages 6-18 years old, preferably within the after-school program and/or nonprofit setting. Previous experiences in youth substance use disorder prevention programs are strongly desired.
• Must be bilingual in English/Spanish or English/Khmer (Cambodian)
• Ability to manage a virtual/in-person classroom of 20-25 children/youth
• Ability to interact effectively with residents, children and their families
• Good communication and writing skills
• Excellent attention to detail
• Must have the ability to work independently and in a team
• Be self-motivated, self-directed, quick to learn, flexible, and creative
• Have high comfort level working in a diverse environment, particularly with the immigrant
• Ability to effectively represents the agency, our mission, and our programs to the outside world
• Verification of employment eligibility, driving record, and background check required.
• Must have a successful record in setting priorities; keen analytic, organization and problem solving skills which support and enable meaningful data interpretation (versus simple reporting) and sound decision making
• Must have personal qualities of integrity, credibility, accountability, and dedication to the mission of TCF
• Must maintain professional behavior, dress, and appearance at all times
• Drive personal car for work-related purposes (mileage to be reimbursed); maintains driving record and car insurance in accordance with organization’s policies and provides related records periodically
• Must be able to work weekends and evenings upon request. This is an in-person position (no remote work).

Non-Essential Qualifications - Knowledge, Skills and Abilities

• G Suite (Google Sheets), Canva, Mailchimp, Zoom, and Adobe Suite preferred.

Supervisory Responsibilities: None.

Environmental Conditions (Working Conditions)

• Exposed to typical office environment conditions and noise levels.
• Exposed to mentally demanding situations (including but not limited to: emergency situations, accidents, and stress)

Physical Requirements

• Sits for extended periods of time at a computer station or work desk. Stands and walks throughout the day.
• Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.
• Requires clear vision at 20 inches or less with or without corrective lenses and vision sufficient to use equipment.
• Hearing and speech within normal ranges and sufficient for clear communication face to face and on the telephone.
• Lifts up to 50 pounds occasionally.

Mental Requirements
Must be able to handle any/all of the following: constant distractions, interruptions, emergency situations, accidents, and uncontrollable changes in priorities/work schedules. Must be able to process information, think, and analyze situations in short periods of time. Must be able to comprehend and follow instructions, maintain work pace appropriate to given workload, and relate to other people beyond giving and receiving instructions.

Applicants invited for an interview will be required to complete TCF Employment Application which will be sent by e-mail to the applicant and submitted to TCF prior to the interview date.

TO APPLY
Please submit both resume and cover letter stating why you believe you are the best candidate for this position to jobs at cambodianfamily.org

The Cambodian Family is an Equal Opportunity Employer. Women and Minorities are encouraged to apply.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Language:

• Khmer (Cambodian) (Preferred)
• Spanish (Preferred)

Work Location: In person