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Job Summary
The purpose of this recruitment is to produce a pool of qualified applicants to call upon for temporary emergency Student Services Professional appointments which range from a duration of several days to a maximum of 120 days.
A temporary / emergency appointment is generally utilized to cover an employee on leave of absence or to provide clerical support during a recruitment process subsequent to an employee's resignation.
Temporary / emergency appointments will be made in the appropriate job classification, depending upon the needs of the hiring department.
You may be considered for available positions in any of these classifications depending on your qualifications.
Key Responsibilities
Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post-graduation.
The purpose of these services and activities is to assist students in making successful progress toward their degree objectives;
to provide learning experiences, which supplement those in the classroom; and to assist and encourage students to effectively utilize the knowledge, skills and abilities learned during their university careers.
advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges.
In addition, Student Services Professionals may serve as working supervisors or lead persons.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Classification :
Knowledge Skills and Abilities
Student Services Professional I (A & B)
Working knowledge of the basic principles of individual and group behavior; research and observation techniques for the purpose of recording, classifying, and interpreting factual information;
and the techniques and methods of interviewing.
Student Services Professional II
and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
Student Services Professional III
interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations.
Student Services Professional IV
plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."
Education and Experience
Compensation
CSU Classification Range :
Time Base
Application Procedures
Click Apply Now to complete the CSULB Online Employment Application.
Additional Information
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
CSULB is not a sponsoring agency for staff and management positions (. H-1B Visas).
A background check (including a criminal records check) must be completed satisfactorily and is required for employment.
CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.
Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited.
Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.
CSULB seeks to recruit administrators and staff who enthusiastically support the University’s strong commitment to the academic success of all of our students, including students of color, students with disabilities, students who are first generation to college, veterans, students with diverse socio-economic backgrounds, and students of diverse sexual orientations and gender expressions.
CSULB seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the People of California, to maintain the excellence of the University, and to offer our students a rich variety of expertise, perspectives, and ways of knowing and learning.
CSULB is committed to creating a community in which a diverse population can learn, live, and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual, without regard to race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, medical condition, age, Vietnam era veteran status, or any other veterans’ status.
CSULB is an Equal Opportunity Employer.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.
Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment.
The system wide policy can be found at and questions may be sent
Out of State Employment Policy
California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the prohibits the hiring of employees to perform CSU-related work outside the state of California.
Last updated : 2024-05-26
Full Time
$49k-62k (estimate)
05/22/2024
08/31/2024
csudh.ed
Carson, CA
<25
The job skills required for Service professional include Planning, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Service professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service professional positions, which can be used as a reference in future career path planning. As a Service professional, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service professional. You can explore the career advancement for a Service professional below and select your interested title to get hiring information.