CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.

Major Duties

PLEASE NOTE: The position will be filled at either the Student Services Professional SSP IB, or SSP II level dependent upon the applicant's qualifications:

• SSP IB: This is a formal, structured training program designed to develop those skills and abilities required for the performance of the full range of advisor duties. This is a progressive training program that will last up to 12 months. Under direct supervision during the training period and general supervision thereafter, the Academic Advising Assistant is responsible for providing academic advisement to students in the David Nazarian College of Business & Economics. The position supports, advocates, and facilitates the mission of California State University, Northridge and the Educational Opportunity Program (EOP) by encouraging first generation, low income students to seek higher educational opportunities and achieve academic excellence. Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/tmc2lacbx3lvx9a4figw2l38chtna8me

• SSP II: Under general supervision, the Academic Advisor is responsible for providing academic advisement to students in the David Nazarian College of Business & Economics. The incumbent supports, advocates, and facilitates the mission of California State University, Northridge and the Educational Opportunity Program (EOP) by encouraging first generation, low income students to seek higher educational opportunities and achieve academic excellence. Performs other duties as assigned.

*NOTE: To view the full position description copy and paste this link into your browser: https://mycsun.box.com/s/y353wfjcuri5ivxpkbzowoz4sp7ei8u9

Qualifications

SSP IB: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Master's degree in a job-related field may be substituted for the required experience. Experience working with multi-cultural/multi-ethnic populations; students that are historically low income, and educationally disadvantaged is preferred. Direct experience with Educational Opportunity and Trio Programs is highly desirable.

SSP II: Equivalent to graduation from a four-year college or university in a job-related field. Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Experience working with multi-cultural/multi-ethnic populations; students that are historically low income, and educationally disadvantaged is preferred. Direct experience with Educational Opportunity and Trio Programs is highly desirable.

Knowledge, Skills, & Abilities

SSP IB: General knowledge of the methods and problems of organization and program management; working knowledge of research and interviewing techniques; working knowledge of the principles of individual and group behavior; ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and working knowledge of the basic principles, practices and major trends in the Student Services field to which assigned. Ability and specialized skills to: rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; ability to reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies. Direct experience with Educational Opportunity and Trio Programs is highly desirable.

SSP II: Working knowledge of the practices, procedures and activities of the program to which assigned; working knowledge of the methods and problems of organizational and program management; working knowledge of research and interview techniques; and working knowledge of the principles of individual and group behavior. Ability and specialized skills to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Direct experience with Educational Opportunity and Trio Programs is highly desirable.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• The anticipated HIRING RATE for the SSP IB is $4066 per month. The salary range for this classification is: $4066 - $5752 per month.
• The anticipated HIRING RATE for the SSP II is $4610 per month. The salary range for this classification is: $4610 - $6556 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday.
• The SSP IB is a temporary position. Based upon satisfactory progress, the incumbent will be promoted to the level of SSP II after the 12-month training program.
• The SSP II is a Regular position with a one-year probationary period. 
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and/or operational needs.

General Information

• Applications received through December 25, 2023, will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.