The Bridge Behavioral Health is dedicated to providing compassionate and comprehensive care to our clients. We prioritize creating a welcoming and safe environment for all individuals, fostering healing and growth. As a Billing Specialist with our team, you'll play a vital role in maintaining seamless financial operations, directly contributing to our mission of providing top-notch services to individuals in need.

The role of the Billing Specialist is to manage the billing process and assist the Director of Finance and Operations as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Help foster and maintain a welcoming, trauma-informed, and safe environment for all clients.
• Understand and utilize the agency’s EHR to electronically process insurance claims and invoices.
• Develop collaborative partnership relationships with insurance care managers.
• Serve as the agency’s primary contact for all insurance claims, assist verifying client payer source and eligibility, submit claims, investigate rejected claims, and Claims follow up.
• Identify trends with denied claims and communicate to the leadership team.
• Assist with client billing.
• Answer client account questions.
• Compile and maintain current data (NPI, CAQH, Paneling) for all staff qualified by license or certification.
• Track license and certification expirations in BambooHR and ensure timely renewals.
• Compile and maintain provider and agency credentialing and re-credentialing applications. Monitor applications and follow up as needed.
• Aids in obtaining authorization.
• Other duties as assigned by Director of Finance and Operations.

SUPERVISORY RESPONSIBILITIES:

This position is not responsible for any immediate supervision of employees.

MINIMUM REQUIREMENTS:

• Associate’s Degree or equivalent experience.
• Two years of experience in data entry, medical billing, manage care companies, accounting, or equivalent experience.
• Eligible to work in the United States.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of medical and behavioral health terminology, physiology, concepts of disease and treatment methodologies.
• Experience working with insurance companies and other payer sources.
• Experience in medical coding/billing.
• Organized and able to meet deadlines consistently.
• Knowledge of Microsoft Office.
• Ability to work with and relate to persons of multiple ethnic, racial, cultural and varied economic backgrounds.

DESIRABLE TRAINING AND EXPERIENCE:

• Credible EHR knowledge
• CPC (Certified Professional Coder) and/or CCS (Certified Coding Specialist) certifications

BENEFITS: 

• $500 SIGN ON BONUS after 6 months!
• Excellent Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) with up to 3% match
• Supplemental Benefits 
• Short-Term and Long-Term Disability
• Flexible Spending Account
• Vacation, Sick, 8 Paid Holidays, and a day off each service anniversary
• Wellness Account for Self-Care (funded by The Bridge)
• Employee Assistance Program (EAP)
• Discount on cell phone service through Verizon and AT&T
• Free parking

Our clients come from all walks of life and so do we.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We also consider qualified applicants regardless of criminal histories, and value those individuals with lived substance use and mental health experiences. If you have a disability or special need that requires accommodation, please let us know.