About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description:
Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.
Overview:

PRIMARY PURPOSE OF THE POSITION: The Room Attendants overall responsibility is to clean and service assigned guest rooms and suites, including, but not limited to, making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, and removing trash.

ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)

• Carry linens, towels, toilet items, and cleaning supplies, using supply caddy and/or wheeled cart.
• Clean rooms and suites, hallways, restrooms, corridors up to hotel standards and using approved chemicals so that health standards are met.
• Remove all soiled linens and terry from room.
• Remove all room service trays from guest room and place in designated area.
• Empty wastebaskets and transport other trash and waste to disposal areas.
• Replace linens on beds and replenish all amenities and terry items.
• Replenish guest room supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners.
• Dust and polish furniture and equipment.
• Clean windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
• Ensure that all electronic devices (television, remote controls, stereo, telephones) are working properly.
• Ensure all guestrooms assigned are completed and marked with correct room status such as vacant ready (VR); vacant clean (VC); Occupied Ready (OR), Pick Up (PU), etc., including any information for input into guest history file. Notify supervisor when service is complete so rooms may be sold or occupied.
• Observe precautions required to protect hotel and guest property.
• Keep storage areas and carts well-stocked, clean, and tidy.
• Respect the privacy and maintain confidentiality of guests information.
• Return lost items found in guest rooms, hallways, the heart of the house and front of the house to the Housekeeping department as a lost and found item with the date, where it was found, description of the item, and finders name.
• Stock cart with guest room supplies.

OTHER FUNCTIONS:

• Comply with company and departmental safety rules and regulations, including proper lifting and handling of all relevant equipment and proper handling of bloodborne pathogens procedure.
• Establish and maintain good communication and team work with fellow employees and other departments within.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Recognize and report all missing, damaged or sub-standard furniture, fixtures and equipment.
• Report out-of-ordinary issues and all unsafe conditions immediately.

Qualifications:

QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

• Must be very good at multi-tasking, prioritizing and self-managing
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness.

EDUCATION and/or EXPERIENCE: Previous housekeeping experience preferred or one to three months related experience and/or training; or equivalent combination of education and experience.

• Previous experience in a 4 to 5 star hotel (and the quality and services expectations associated therewith) preferred.
• Multilingual skills are preferred.