Responsible for membership sales, membership revenue generation, membership and resort guest engagement and overall satisfaction.

Essential job functions include:

• Manage all aspects of membership sales from initial interest to contract signing, including updated membership software (currently Club Automation) and distributing welcome information / packets to new members.
• Manage club membership waitlist.
• Follow up with new members on a regular basis through their first three months at the club.
• Create and implement new revenue drivers for club members.
• Work closely with staff to ensure members are receiving the best in member services.
• Assist with special events for membership-related functions, including managing registrations, creating BEOs, attending resort BEO meetings, and event set-up.
• Fulfill member service requests daily including recording members' change of address, email, resignations, category changes, and minor accounting issues.
• Perform front desk duties as needed to interact with members as they enter and leave the club.
• Sell and coordinate group sales of Sports Club activities for resort guests.
• Track engagement of resort guests monthly.