You haven't searched anything yet.
AAA, the nation’s largest automobile club, is hiring for a full-time, licensed Member Representative II in at the Livingston County, MI Branch Office. We’re looking for qualified individuals to fill this position.
The Auto Club Group (ACG) is the second largest AAA club in North America. ACG and its affiliates provide membership, travel, insurance and financial services offerings to approximately 8.5 million members across 11 states and two U.S. territories including Florida, Georgia, Iowa, Michigan, Nebraska, North Dakota, Wisconsin, Puerto Rico and the U.S. Virgin Islands; most of Illinois, Minnesota and Tennessee; and a portion of Indiana. ACG belongs to the national AAA federation with nearly 53 million members in the United States and Canada and whose mission includes protecting and advancing freedom of mobility and improving traffic safety.
Provides a high level of support services to members related to the sales and service function including: servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products. Routes members with complete travel itinerary, including triptiks, brochures, tour books, maps, travel and recreation information and all necessary and pertinent information in accordance with company and national AAA approved procedures. Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer. Responds to customer inquiries and refers to agent when appropriate. Provides a high level of administrative support to travel and insurance agents during peak periods.
Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel. Conducts outbound promotional call activities per management request and provides general promotion of auto club group products and services following established guidelines. Participates in a team environment to promote customer satisfaction and consistent service following the customer service model. Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary. Participates in office events developed to generate revenue, improve member awareness of products and support local community activities.
Demonstrated experience with and proven competency in the following:
Knowledge of:
Ability to:
Preferred:
Experience in/with:
PLEASE CLICK THIS LINK TO APPLY:
https://interview.harqen.com/interviewnow/21124/2368
Job# 1000666
The Auto Club Group is an equal opportunity employer.
Full Time
$68k-97k (estimate)
03/14/2024
07/20/2024
multiplehat.com
Tampa, FL
<25
The job skills required for Member Representative II (Property & Casualty Insurance License) include Customer Service, Financial Services, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Representative II (Property & Casualty Insurance License). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Representative II (Property & Casualty Insurance License). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Representative II (Property & Casualty Insurance License) positions, which can be used as a reference in future career path planning. As a Member Representative II (Property & Casualty Insurance License), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Representative II (Property & Casualty Insurance License). You can explore the career advancement for a Member Representative II (Property & Casualty Insurance License) below and select your interested title to get hiring information.