It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type : Part time

Part time

Exempt / Non Exempt :

Hourly

Job Description : SUMMARY

SUMMARY

The Car Wash Crew Member provides daily support to members and customers at our FINS Car Wash Locations. Primary responsibilities for this position include customer service and attending to vehicles.

This is a client facing position that has a direct impact on key business results. If you have a strong drive for results and are passionately committed to helping others, please consider joining the AAA Carolinas team. Come grow with us.

TOP REASONS TO WORK AT FINS

We Care :

At AAA we care for our customers and our team members. We are a brand that has been known and trusted in the community for over 100 years.

Every day, AAA Carolinas team members create moments that go above and beyond to build broad, deep and enriching relationships with our members.

And no doubt, it's because of our commitment and dedication.

We Teach :

You will gain lifelong customer service skills, learn to work with a team and accomplish goals together.

We're Flexible :

Flexible schedules that give you the freedom to work hours that best suit you (days, evenings, mid-shift, weekends).

We're Fun :

Work can be awesome and you should feel great about your job, every day!

We Compete :

Fins offers competitive pay for all team members and positions.

We're Friendly :

Have fun and develop lifelong friendships with a hardworking and diverse team.

WHAT YOU'LL DO

We are an established automobile club, but we don't take our trusted reputation for granted. We earn our members' loyalty every day, with every service contract and face-to-face interaction.

People

Be a positive representative of Fins and AAA

Process

Keep safety and customer service the priority

Ensure a positive customer experience every time

Greet and talk with guests about our services

Activate wash mechanism and monitor progress for operational issues

Product

Ensure car wash quality

Ensure that the location is clean and that all equipment on the lot is maintained

WHO YOU ARE

Qualifications

Ability to work a flexible schedule

Ensure a safety focused work environment in all interactions and maintain an ethical work product

Results focused

Ability to hold yourself accountable to define and deliver measured objectives

Take pride in supporting an exceptional Customer Experience - Cx.

You want to develop, grow and be challenged.

You have great attitude and want to be a part of a dynamic team who all work together with the common goal of ensuring that our members receive the best experience possible from AAA.

Competencies

Member focused

Dedicated to meeting the expectations and requirements of internal and external customers

Establishes and maintains effective relationships with members and gains their trust and respect

Is committed and acts with members in mind

Drive for Results

Has a results focused bias for action

Takes ownership, fosters an environment of personal accountability. See it, Own it, Solve it, Do it

Is an effective listener. Seeks to understand before being understood

Operational excellence

Demonstrates functional excellence within position and business line

COME JOIN OUR TEAM

We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike.

This is What Makes Us . . . Us. Come join our team!

FUNCTIONAL CAREER PATH

Car Wash Crew Member >

Assistant Manager >

General Manager >

Regional Manager

PHYSICAL DEMANDS

This position involves sitting, standing, walking and normal physical mobility, including reaching, grabbing lifting, and carrying typical office equipment, averagingup toapproximately80pounds in weight.

Frequent standing and walking, occasional sitting.

Ability to work outdoors while exposed to the weather elements. Ex - heat in summer, cold in winter

Finger and hand dexterity is required for frequent and continuous operation of all site equipment.

Normal or corrected hearing to the level of ability to receive detailed information orally and to accurately understand normal conversations, bothin person and on the telephone.

Ability to process, express and exchange information orally, in writing,presentations and through online applications.

Mental and emotional ability to work effectively in a busy environment, interacting with people and dealing with difficult situations.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.

S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note :

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.

ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates.

Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Last updated : 2024-04-24