PRIMARY RESPONSIBILITIES • Oversee investor transactions in private equity or hedge fund vehicles to ensure accurate trade-flow reporting to portfolio managers.
• Evaluate trade waiver and correction requests from sales teams.
• Oversee the facilitation of investor trade settlement.
• Assist in oversight of vendor relationships (e.g. fund administrators, transfer agents)
• Oversee and coordinate resolution of product servicing issues and errors
• Implement process improvements/enhancements.
• Improve internal controls over accounting and operational processes.
• Improve collection, dissemination and maintenance of product data attributes
• Lead ad hoc projects within the Shareholder Services group.
BASIC QUALIFICATIONS • Detail-oriented.
• Ability to work effectively in a fast-paced environment and think clearly under pressure.
• Strong organizational/multi-tasking skills
• Leadership - Exchanges information with appropriate people to complete work
• Problem Solving - Solves difficult problems with effective solutions; asks good questions and probes for answers; looks beyond the obvious and does not stop at the first answers.
• Self-Development - Ability to recognize personal skills, abilities, limitations and strengths.
• Strong Team Player - Creates strong morale and spirit in his/her team; shares wins and successes. Fosters the feeling of belonging in the team.
• Proven ability to multi-task and prioritize team responsibilities accordingly.
• Strong communication and interpersonal skills