Description

KEY REQUIREMENTS

• High School diploma or general education degree (GED). Additional education beyond a high school diploma may substitute for the below experience.
• Experience in one or more: (1) Security screening and secure facilities such as airports and courthouses; (2) Law enforcement, corrections or government security; (3) Military; (4) Hold Florida "D" & "G" Licenses; (5) Customer Service and/or Communications.
• Must obtain Security Officer License – Class "D" within 90 days of employment and
• Must obtain Florida Statewide Firearm License – Class "G" within 180 days of employment.
• Administrative Office of the Court will pay for the required licenses if obtained within the 20th Judicial Circuit
• May be required to drive within the circuit

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Stop all people who are entering prior to going through the metal detector and direct them to place all parcels or purses, briefcases, etc. on the x-ray machine.
• Direct all individuals to empty their pockets into the bowl or tray provided.
• Examine and/or x-ray the contents of the bowl/tray for restricted items.
• Notify Law Enforcement Officer if restricted articles are discovered or detector equipment indicates further search is needed.

• Use all of the x-ray system enhancement features to examine purses, briefcases, parcels, and packages etc. for restricted and/or dangerous items.
• Notify a supervisor and/or a law enforcement officer if suspected illegal items are found.

• Check ID cards at the employee entrance of the Justice Center Complex; restrict access to only those employees with a valid ID card.
• Patrol on foot around the Justice Center Complex, Lee County Government Annex East, Justice Center Annex, and the Cape Coral Government Complex, report any unsafe conditions or suspicious activities.
• Monitor security cameras.
• Restrict access to the Justice Center Complex and act as a security guard at the Justice Center Complex 24 hours per day, 7 days per week during all non-business hours.
• Write concise incident reports utilizing proper punctuation and grammar
• Maintain a neat uniform

• Review court information/schedules every morning
• Keep abreast of office location changes
• Refer unfamiliar questions to a supervisor or the appropriate office

Typical Qualifications

QUALIFICATIONS

• Security systems and practices;
• Law enforcement practices;
• Prohibited items;
• Computer applications, including but not limited to: Microsoft Word and Outlook.

• Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary;
• Relate professionally with individuals from various socioeconomic backgrounds;
• Identify and prevent weapons, explosives, and forbidden articles from being brought into the building;
• Control and assist employees and the public in various situations including emergencies;
• Write concise incident reports utilizing proper punctuation and grammar.
• Calm irate individuals;
• Provide excellent customer service;
• Monitor facilities on foot and with security cameras and equipment;
• Walk foot patrols;
• Drive an automobile;
• Obtain and maintain Florida Class D and G licenses;
• Maintain consistent and regular attendance, which is required;
• Work rotating shifts, 8, 10 or 12 hour shifts, holidays, weekends, and to cover other shifts and assignments as needed;
• Efficiently utilize computer applications, including but not limited to: Microsoft Word and Outlook.

Supplemental Information