We are looking for a Host, or Greeter, who will be responsible for welcoming guests to the restaurant and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls. Ultimately, you will ensure our daily operations run smoothly and our guests have a pleasant dining experience.

Duties/Responsibilities (including but not limited to the following):

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Inform guests of current promotions and ensure a smooth handoff to service staff
• Observe guests’ needs throughout dining experience to ensure they receive high quality service
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure even workload for wait staff
• Answering phones and scheduling reservations with large parties
• Perform general cleaning duties throughout shift and at closing

Skills/Qualifications:

• High school diploma or GED
• Prior customer service experience in the hospitality industry a plus
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time
• Must walk and stand during the entire shift
• Must be able to read and write English
• Must be able to hear well in an environment with loud background noise

Health & Safety Precautions:

At TGI Fridays we strive to operate a safe and sanitary environment for both staff and guests alike, therefore all team members must abide by company mandated health guidelines, protocols and requirements.

Additional Information:

 Signing Bonus

 Benefits (*only full-time employees, waiting period may apply)

• Health Insurance
• Vision Insurance
• Paid time off
• 401K
• 401K matching
• Employee discount