GENERAL DESCRIPTION

The Site Manager is responsible for the daily management of delivery operations, ensure that policies and procedures are adhered to and to maintain a good working relation with Pharmacy, Dispatch, Drivers, and the public.

RESPONSIBILITIES

• Ensure exceptional customer service is achieved by exceeding "service targets" and objectives, customer relations.
• Ensure the quality and fairness of the Dispatch department, fill in as Dispatch back-up when required, and make sure there is coverage 24 hours, 365 days per year, and oversee route releases for on-time delivery.
• Recommend staffing needs for the Operations department.
• Recruit, hire, and ensure adequate training of dispatching staff.
• Recruit, hire, and ensure adequate training of drivers/independent contractors.
• Monitor revenue and cost levels to ensure efficiency, profitability and institute policies and procedures to correct inadequacies.
• Establish and maintain productive relationship and ensure customer expectations are being met.
• Ensure adherence to procedural and policy requirements of various government bodies.
• Run weekly reports.
• Assist Branch Manager and Regional Manager.
• Perform all other duties as assigned.

REQUIREMENTS

• Minimum 1-year experience in a Supervisory capacity in Logistical Operation.
• Minimum 2 years industry experience (logistics).
• Must possess excellent leadership qualities.
• Must possess experience in using Microsoft
• Must possess excellent both oral and written communication skills.
• Must possess a high level of interpersonal and organizational skills and self-discipline.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Logistics: 1 year (Required)

Ability to Relocate:

• Somerset, NJ: Relocate before starting work (Required)

Work Location: In person