Posting Number

2024201

Posting/Functional Title

Library Systems Support Specialist II

University Pay Plan Title

Systems Support Spec II

Location

Round Rock, San Marcos

Department

Systems & Technology Strategies

Recruitment Type

Open to All

Job Type

Full-Time

Funding Source

Permanent

Monthly Salary

$3,468 commensurate with experience

Job Category

Non-Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

Preferred Qualifications

Job Description

This position will provide tier II support for public and staff technology in the Alkek Library, TechSpots, and Round Rock Campus Library. This support includes physical configuration of spaces, software configuration and imaging using MDT, SCCM, Active Directory and Group Policy management, as well as day-to-day walkthroughs and troubleshooting of all relevant technology. As Tier II support, this position will work in a ticketed environment providing mentorship and guidance to junior staff and student employees. This is a on-site customer service position with an expectation of strong interpersonal communication and the customer service skills needed to enrich student experience through the use of technology.

Job Duties

Additional Information to Applicants

Position is based in San Marcos and may support the Round Rock Campus Library on occasion.
University Libraries will not sponsor or transfer visa sponsorship for this position.
Limited opportunity for remote work after six-month.

Job Open Date

12/11/2023

Job Close Date (posting closes at midnight)

04/12/2024

Open Until Filled

No

Normal Work Days

Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start

8:00AM

Normal Work Hours End

5:00PM

Posting Notices

You will be required to electronically attach a resume., You will be required to electronically attach a list of references.

Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.