Texas Security Bank is a dynamic and innovative Banking Institution committed to providing innovative solutions to our clients. We are currently seeking an experienced IT Manager. The IT Manager directly oversees the internal Information Technology team and works closely with the department managers, executive leadership, and our 3rd party MSP. In partnership with our MSP, you will oversee the management of the Bank’s network, and directly manage the banks 3rd party software applications, internal desktop support team, new product implementations, and ensure seamless operations of all banking applications. This role is ideal for a fast-paced and detail-driven IT professional with a focus on providing a well-organized, secure and proficient technology environment for all stakeholders.

This position is a hybrid position requiring regular on-site meetings and work primarily at our new North Dallas location.

Responsibilities:

Leadership

• Lead and mentor a small team of IT professionals, fostering a collaborative and high-performance work environment.
• Provide guidance, support, and regular feedback to team members.
• Leads and communicates IT projects throughout the entire lifecycle.
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements.

Software Application Management:

• Oversee the management and support of all 3rd party software applications utilized by the bank.
• Ensure optimal performance, security, and compliance with industry standards.
• Collaborate with vendors to resolve issues and implement updates.
• Support Microsoft Azure and on-site network environment.

New Product Implementations

• Lead the IT team in the successful implementation of new banking products and services.
• Collaborate with cross-functional teams to ensure seamless integration with existing systems.
• Implement best practices for scalability, supportability, and systems performance.

Desktop Support

• Deploy, maintain, and troubleshoot core business applications.
• Provide Tier 1 and 2 backup end-user support.
• Monitor and complete Tier 3 tickets with excellent customer support.
• Assist with overall IT Support quality and employee satisfaction.

Required Qualifications:

• Bachelor’s degree in computer science, IT, or related field.
• Minimum of 3 years experience in IT within the banking industry.
• Knowledge of industry standards including GLBA, FFIEC, SOC, NIST, and FDICIA.
• Strong computer, hardware, software, and analytical skills.
• Solid understanding of TCP/IP network fundamentals and related equipment (including routers, switches, and firewalls).
• Microsoft Windows server and knowledge of Azure environments.
• Strong ability to present findings and strategies to management.
• Excellent problem solving, communication, organization, and leadership skills.
• Ability to assess business needs and issues and translate them into relevant solutions.
• Microsoft Windows and Office 365 skill

Preferred Qualifications:

• Fiserv precision and Azure cloud computing knowledge a plus.
• Certifications/licenses: CISM, CRCMP, CGEIT, CISSP, CITM, PMP, AMA, CEH, CISA, P , S .
• 5 years experience in IT within the banking industry.
• Leadership experience preferred.

Why join Texas Security Bank:

We are more than just a Bank. Are you ready to join a team of Champions? Texas Security Bank is proud and honored to be an award-winning organization where our employees serve as brand ambassadors to our customers, our community and each other. The TSB core values: integrity, growth, team players, independent thinking, exemplary customer service, winning, innovation, collaboration, discipline to process and diligence are the principles established that determine how we conduct ourselves and our business decisions.

Texas Security Bank is a place where you will be challenged to excel and given room to grow as a valued part of one of North Texas’ fastest-growing community banks. We are honored to be a Best Workplace by the Dallas Business Journal, the Dallas Morning News, and the Best Workplace Institute. The awards are a reflection of our positive workplace culture and a distinction we are proud to have earned. We work hard every day to ensure our employees know they are valued and appreciated.

We invest more resources in business education for owner managed businesses than other banks. Our focus on continuing education is truly unique and needed. We Elevate the Champions of Free Enterprise in an era where little differentiation among banks exists. Our focus on education isn’t just for our customers- it’s for our employees as well.

About Us:

Texas Security Bank is an independent bank focused on the success of independent business owners. Most banks are institutional. We’re entrepreneurial. We were founded in 2008 and have grown to over $1 Billion in total assets. We do more than offer services to customers; we solve problems. We are unique in the banking industry with a mission to ‘Elevate the Champions of Free Enterprise’ and are committed to reinforcing the mission by educating business owners, elevating our customers and the community, and leading through innovation and exemplary customer service. As an organization that celebrates its wins, we are honored to be named the Dallas Morning News People’s Choice Award for Best Bank in DFW, Dallas Business Journal’s Best Place to Work and have a Net Promoter Score of 87.8 when the banking benchmark average is 30.

Texas Security Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran.