This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public.

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas.

• Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.

• Observes and/or supervises parent and child visits.

• Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.

• Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.

• Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

• Attends work regularly in accordance with agency leave policy.

Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.

· Graduation from high school or equivalent.

· One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.

Acceptable Substitutions:

· Thirty semester hours from an accredited college or university.

Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.

Job Type: Full-time

Pay: $2,610.54 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Mileage reimbursement
• Paid time off
• Retirement plan
• Vision insurance

Patient demographics:

• Children

Payment frequency:

• Paid monthly

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person