Job Description
We are looking for a Systems Analyst ! The Systems Analyst has a role in developing clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within our Integrated Delivery System.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibility A: Translates users' needs into detail requirement specifications.
•Assists users in determining specific requirements to increase system effectiveness.
•Analyze and evaluate existing and /or proposed systems.
•Document the "as is" the "to be" clinical/business processes.
•Assists in vendor analysis and selection.
•Investigate alternative solutions including feasibility studies using results from vendor analysis/evaluations.
Responsibility B: Supports the system installation through the implementation cycle.
•Provides input to project implementation plan.
•Develop, schedule and facilitate test plans for hardware, network, integration, user acceptance and parallel usage.
•Develop procedures for downtime, end-users, production, and help desk.
•Develop training programs and materials/documentation for all user types.
•Review and test systems for conformance to functional and performance requirements.
•Prepares accurate and timely status reports for management.
•Identify the impacts and dependencies of the new system.
•Demonstrate efficiencies of the new system and provide feedback to teams.
•Assists users to ensure smooth transition of system responsibilities to support.
•Act as a primary facilitator for small and less complex implementations.
Responsibility C: Performs configuration analysis for system design associated with small and less complex projects.
•Facilitates design analysis with users to determine configuration for the user interface.
•Specifies the design decisions in an accurate and testable manner for developers and database analysts.
•Identifies and documents the data sources, recipients, and interfaces that need to be developed to support data collection and maintenance (including data conversion requirements and how start-up data will be collected for implementation).
•Assists with the design of user procedures.
Responsibility D: Analyzes system problems and modifications.
•Analyzes use of existing systems to identify and resolve problems.
•Evaluates business procedures and problems for process improvement.
•Recommends modifications to application design or current procedures to maximize advantages of existing resources.
•Assists users to resolve problems with application use.
•Performs application maintenance activities on IS supported applications.
•Documents issues, activities, and solutions employing standard methodology and utilities.
Responsibility E: Coordinates implementation and upgrades of systems.
•Coordinates the upgrade schedules with vendors and users across the Integrated Delivery System.
•Assists with upgrade testing.
•Analyzes impact on users and determines if additional training is required.
•Communicates with vendors to address problems and resolutions.
•Schedules sessions with users to view new systems and upgrades.
Knowledge and Skills
•Knowledge of current business practices and computing systems, interfaces, and Hospital standard software.
•Familiarity with applicable operating systems used by the Hospital and data processing techniques and practices.
•Familiarity with a variety of hardware and software environments.
•A working knowledge of the healthcare industry is also required.
•Project management and planning, process mapping, group presentation, leadership, team building, written and verbal communication, analytical, and organizational skills, ability to analyze the functionality of systems and their fit with specifications, and the ability to work independently with minimum supervision.
Technical skills: Knowledge of the following
•MS Collaboration tools, MS Teams, SharePoint, Forms
•Knowledge of Power App/Automate, Viva applications
•Knowledge or experience with other M365 apps.
QUALIFICATIONS
Education
- H.S. Diploma or GED
- 4 years' experience in information systems
Additional Experience
Bachelor's degree will substitute four (4) years of work experience.
Master's degree will substitute for two (2) years of work experience.
CLINICAL EXPERIENCE: Up to one (1) year of clinical patient care and/or clinical research experience may substitute for the one (1) year of required information systems experience on a month-to-month basis.
Preferred:
Working knowledge of the healthcare industry.