2 Customer Service Associate II Jobs in Kingsville, TX
Texas A&M University Kingsville is Hiring a Customer Service Associate II Near Kingsville, TX
Job Title
Customer Service Associate II
Agency
Texas A&M University - Kingsville
Department
17120417 Javelina Enrollment Services
Proposed Minimum Salary
Commensurate
Job Location
Kingsville, Texas
Job Type
Staff
Job Description
Job Summary
Works under general supervision, supervises daily service area activities and provides customer support to a service area.
Essential Duties and Responsibilities
Greets customers and responds to difficult customer inquiries and complaints.
Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures.
Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service.
Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units.
The above represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.
Minimum Requirements
Education - High school diploma or equivalent combination of education and experience.
Experience - Three years of related experience.
Knowledge of - Knowledge of word processing, spreadsheet, and database applications.
Ability to - Ability to multitask and work cooperatively with others. Strong verbal and written communication skills. Strong customer service skills and detail-oriented.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.
Job Type: Full-time
Job Summary
Full Time
Colleges & Universities
$36k-45k (estimate)
03/01/2023
05/08/2024
tamuk.edu
MALVERN, PA
1,000 - 3,000
1925
RENA QUINTON
<$5M
Colleges & Universities
Related Companies
About Texas A&M University Kingsville
Texas A&M University-Kingsville grew out of the teacher college or "normal school" movement that swept Texas and the nation in the early 1900s. Chartered in 1917 but not opened until 1925 because of America's entry into World War I, the University is the oldest continuously operating public institution of higher learning in South Texas. Shortly after beginning life as South Texas State Teachers College, its role was expanded to embrace a wider array of programs. As its mission has expanded, its name has changed to reflect its wider scope. Its first name change, to Texas College of Arts and Ind...ustries, came in 1929. In 1967 the name changed to Texas A&I University. The University became a member of the Texas A&M University System in 1989 and in 1993 changed its name to Texas A&M University-Kingsville to reflect that membership. Texas A&M-Kingsville is South Texas' greatest university, offering more academic programs and degrees, providing better learning and living facilities, doing more research, awarding more scholarships and producing more successful graduates than any other college or university in the region. Texas A&M-Kingsville seeks to provide quality undergraduate and graduate programs for students of all ages through a judicious blend of liberal and career education programs. The emphasis is on providing an intellectually challenging education reflecting high standards of academic performance. Texas A&M-Kingsville is dedicated to serving an ethnically and culturally diverse population. The University is committed to its mission of teaching, research, and service in South Texas for the advancement of knowledge and of regional development. Texas A&M University- Kingsville is designated a StormReady institution by the National Weather Service.
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The job skills required for Customer Service Associate II include Customer Service, Written Communication, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Associate II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Associate II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Associate II positions, which can be used as a reference in future career path planning. As a Customer Service Associate II, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate II. You can explore the career advancement for a Customer Service Associate II below and select your interested title to get hiring information.
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