Job Title: QC Field Technician

Location: Austin

Department: Technical Services

Reports To: Technical Services Manager

Prepared By: Brandon Weaver

Summary: Manages product quality and shares concrete knowledge to fellow employees and customers by performing the following duties:

Essential Duties and Responsibilities:

• Performs ongoing ACI & ASTM concrete and raw materials testing. Imports test data into appropriate spreadsheets or software. 
• Evaluates existing quality or production standards and procedures and recommends modifications to upper management.
• Educates plant personnel on product quality, batching efficiency and Verifi utilization.
• Educates ready-mix drivers on product quality and Verifi utilization.
• Investigates and evaluates product anomalies at plants and jobsites.
• Advises upper management on product issues arising from problems identified through technical support calls and visual inspections with plant personnel and customers.
• Conducts audits and makes ongoing improvements to material handling procedures, batching and driver habits.
• Visits job sites, attends pre-pour meetings, calls on customers, collects market and job information. Reviews Verifi data for product consistency.
• Advises and assists plant personnel value-added products (i.e. fibers) and temperature control methods.
• Assists in the laboratory with new product testing.
• Completes all required paperwork (reports, forms, letters, etc.).

Supervisory Responsibilities:

This job has no direct supervisory responsibilities.

Education and/or Experience:

Degree from college, university or technical school and one to two years related experience and/or training; or equivalent combination of education and experience.

Knowledge/Skills/Abilities/Experience

• Current, valid state driver's license required.
• Satisfactory driving and criminal record.
• ACI Field Grade 1 Certification required, or ability to pass written and hands on test within 6 months of hire
• Demonstrates effective communication skills (oral and written).
• Demonstrates proficiency with simple math calculations including addition, subtraction, multiplication and division (especially percentages) as well as measurements.
• Proficient in Microsoft Word, Excel
• Demonstrates ability to successfully handle multiple tasks simultaneously.
• Demonstrates ability to plan, organize and prioritize tasks.
• Demonstrates ability to work independently with minimal supervision.
• Demonstrates ability to identify and solve problems.

Physical Requirements:

• Frequent/occasional reaching, grabbing and pulling of testing equipment and material samples.
• Frequent/occasional use of fingers, wrists and hands to enter data via computer keyboard.
• Occasional lifting of up to 50 lbs.
• Occasional/frequent climbing of steps and ladders.
• Occasional/frequent stooping, squatting, bending, kneeling and twisting.
• Occasional pushing and pulling.
• Must be able differentiate colors.
• Must be able to hear noises.

Environmental Conditions (Personal protective equipment is provided where required or requested)

• Exposure to elements of weather to include extremes in heat, cold, dust and moisture for limited periods.
• Occasionally/frequently exposed to rough, muddy and icy walking surface conditions.
• Intermittent exposure to high noise levels and vibration.
• Occasional/frequent exposure to moving parts/pieces of equipment.
• Frequent exposure to cement, concrete, admixtures, dust, diesel fuel, and other substances that may cause burns, be toxic or explosive if handled incorrectly.
• Frequently exposed to water and wet conditions.

Other key attributes

• Strong interpersonal skills
• Project management skills, especially follow-up and follow-through