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ABOUT THE ROLE
The production service team ensures customer issues are addressed to the customer’s satisfaction in a timely manner in accordance with Cavco warranties and commitments. Ensuring ongoing customer loyalty and brand support is a key driver of production service team success.
The Production Service Technician resolves customer issues on site at times identifying and addressing the defect issues themselves within Cavco’s warranties and commitments. He/she assists customers with understanding their product purchase. This role may work independently or under direct supervision executing specific process steps under continuous quality review and coaching as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES
MINIMUM QUALIFICATIONS
Benefits:
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Job Type: Full-time
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Ability to commute/relocate:
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Work Location: In person
Disclaimer: “This job description is intended to provide general information about the position. It is not an employment contract. As with all positions, the responsibilities and duties of this position may change. The company, in its discretion, may alter this job description at any time with or without notice.”
EEO/AA Statement: Cavco Industries Inc., and all of its Subsidiaries are an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.
Full Time
Business Services
$57k-71k (estimate)
04/29/2024
05/22/2024
soundproofing.org
SAN MARCOS, CA
25 - 50
Private
WILLIAM NASH
$5M - $10M
Business Services