Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1^st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are 

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

The Airline AOG Manager is a critical role tasked with the swift resolution of AOG situations to minimize aircraft downtime and ensure operational continuity. This role demands a proactive leader capable of orchestrating complex logistics, negotiating with suppliers, and leading a dedicated team to maintain the highest standards of aircraft readiness and safety.

Essential Functions

• Develop and implement strategic plans for AOG risk mitigation and response protocols.
• Lead, train, and mentor the AOG desk coordinators and Material Planning team to use company manuals, aircraft manuals where required, and other resources as appropriate.
• Oversee the inventory of critical parts and implement inventory optimization strategies. Supports replenishment and sourcing of robbed parts, MEL items, CDL items, NEF items, part delays and critical spares inventory.
• Continuously assess and improve AOG processes for efficiency and effectiveness.
• Leverage technology to track AOG situations and manage the logistics of parts delivery in real-time.
• Serve as the primary point of contact for all internal and external stakeholders during AOG incidents and participate in daily operations meetings to provide accurate status updates. Communicate recognized safety issues promptly to management in accordance with company SMS policy.
• Coordinate with emergency response teams for any AOG-related incidents requiring immediate action.
• Ensure that all parts and services meet the quality standards and specifications required, and in compliance with all applicable GMM polices, CFRs and SOX regulations and policies.
• Perform cost-benefit analysis on AOG decisions to balance speed and expense.
• Build a global network of suppliers and service providers to ensure quick responses regardless of location, and handle order transactions with other operators.
• Stay updated with the latest aviation regulations and ensure compliance across all AOG operations.
• Establish and monitor key performance indicators (KPIs) for AOG resolution times and cost management. Ensure loan/borrow metrics are pro-actively managed and within budget.
• Coordinate between Purchasing, Repair/Warranty, Material Services, Maintenance Planning, Engineering and the Maintenance Operations Control centers.
• Creates KPIs to manage performance of the AOG team and overall customer fulfillment, and works with Materials Ops to make inventory adjustments needed based on KPI results

Qualifications

• Bachelor’s degree in aviation management, Business Administration, or related field preferred.
• Minimum of 5 years of experience in aviation maintenance and AOG management experience preferred.
• In-depth knowledge of FAA regulations, aircraft maintenance procedures, and supply chain logistics
• Experience in understanding Airbus IPC and knowledge of configuration control is a plus
• Exceptional organizational, negotiation, and analytical skills.
• Proven ability to lead teams and manage complex projects under tight deadlines.
• Excellent communication skills with proficiency in multiple languages preferred.
• Advanced proficiency with aviation software and logistics tracking systems.
• Flexibility to respond to emergencies and AOG situations as needed.

Knowledge, Skills and Abilities

• Demonstrates self-initiative and the ability to work independently with minimal supervision.
•  Collaborates effectively in a professional environment to reach consensus.
• Possesses a thorough understanding of all modes of transportation and logistics.
• Exhibits excellent written and verbal communication skills.
• Demonstrates effective negotiation skills with internal stakeholders and suppliers to achieve desired outcomes and maintain operational reliability goals.
• Capable of handling time-sensitive and multi-faceted projects.
• Proficient in technical manuals, including but not limited to IPC, AMM, CMM, and wiring diagrams.
• Has a complete understanding of Technical Operations functions and process flows in Maintenance Planning, Engineering, Maintenance Control, Reliability, Line Maintenance, and Quality.
• Demonstrates behavior aligned with the company’s core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and representing the company.
• Proficient in Microsoft Office applications.
• Takes a lead role in facilitating discussions and resolving conflicts.

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

Buyer, AOG

Supervisor, AOG

Coordinator, C-Check Mtrls

Salary Range: $90,094-$119,583

Please note this posting has a closing date of on or before June 7, 2024 at midnight MDT 

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.