What to Expect
As a member of the Autopilot Triage Team, you will help uncover top issues, trace them to their technical root-cause(s) & support engineering in solving and validating them. This role has an immediate impact on setting overall team priorities and directly measures progress against our goal of achieving Full-Self Driving. You will be at the center of the action, so it will be both exciting and intense at times!
What You?ll Do

• Apply understanding of software stack and technical implementations to root cause problems, organize them into common failure modes, and assess priority
• Collaborate with engineering and QA to identify solutions to issues, and help track those resolutions to closure
• Write data queries to mine data from the fleet to find more examples of issues or improve neural networks.
• Generate reports that communicate top issues, release blockers, progress and next steps for various projects
• Conduct or coordinate in-vehicle testing to support engineering development
• Build test evaluations that help serve as a measure of progress for engineering
• Write scripts to automate daily workflows such as intervention diagnosis, resolution tracking or project status reports

What You?ll Bring

• Bachelor's Degree in Technical field like Engineering, Computer Science, Physics, practical software/AI engineering development experience, or equivalent
• Familiarity with machine learning, self-driving fundamentals, Python or C a plus
• Excellent work ethic, communication, attention to detail and collaboration skills
• Energetic about taking on hard problems
• Ability to thrive in a constantly changing environment with high ambiguity
• Passion for the future of transportation and autonomous technologies

Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation
$88,000 - $300,000/annual salary cash and stock awards benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.