What to Expect
We are looking for Senior Site Reliability Engineer (SRE) to join our team responsible for managing and maintaining critical engineering tools like GitHub, Artifactory and Atlassian suite (JIRA, Confluence, Bitbucket) and Polarion. The ideal candidate will have a strong background in both software engineering and systems administration, with a passion for automating and optimizing processes to ensure the reliability, scalability, and performance of our engineering toolset.
What You?ll Do

• Design, implement, and maintain automation solutions for provisioning, configuration, and monitoring of engineering tools infrastructure
• Administer and Support Atlassian application stack (Jira, Confluence) and ultimately accountable for the high availability of the infrastructure
• Administer Polarion, including configuration, OSLC plugin integration, workflows, reports, templates, access permissions, re-indexing, and restoration processes
• Restore projects, work items, and live documents from SVN repository.
• Work with polarion users to address any issues or concerns raised by users promptly
• Collaborate with development and operations teams to ensure seamless integration and functionality of engineering tools within our CI/CD pipelines
• Monitor system health, troubleshoot issues, and implement proactive measures to prevent service disruptions
• Perform regular backups, upgrades, and patch management for engineering tools to ensure security and stability
• Develop and maintain documentation, runbooks, and best practices for the usage and administration of engineering tools
• Participate in on-call rotation and respond to incidents in a timely manner, resolving issues to minimize downtime and impact on users

What You?ll Bring

• Experience in Installation, configuration, development, debugging, support and upgrades of Github Enterprise and Atlassian tools such as Jira and Confluence
• Proficient in setting up, managing and automating Confluence Spaces and permissions
• Proficient in setting up, managing and automating Jira projects
• Prior experience in Polarion, including proficiency in configuring templates, workflows, and permissions within the platform
• Experience in setting up and maintaining Polarion in High Availability mode is highly desirable
• Experience in general programming/scripting (Python, Shell, Golang) and automation frameworks such as Ansible to manage administration, monitoring and development of custom plug-ins and workflows
• Knowledge of containerization technologies such as Docker and orchestration tools like Kubernetes.
• Familiarity with monitoring and logging solutions such as Prometheus, Grafana and Splunk.
• Experienced in identifying access/permission related issues and fixing them
• Should be able to quickly identify the root cause and resolve critical issues by looking across multiple layers (storage, OS, network, virtualization, and application / DB stack)

Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
Expected Compensation
$104,000 - $348,000/annual salary cash and stock awards benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.