20 Service Advisor Jobs in Mesa, AZ
Tesla Motors is Hiring a Service Advisor Near Mesa, AZ
| Job Category | Vehicle Service |
|---|---|
| Location | Mesa, Arizona |
| Req. ID | 219357 |
| Job Type | Full-time |
Tesla participates in the E-Verify Program
- Respond promptly to customer inquiries via phone, email, and drive-in with a high level of attention and professionalism
- Ensure timely return of missed phone calls and emails, within 5 minutes
- Assess technical issues, providing solutions over the phone when possible or escalating to the Shop Foreman/Service Manager for immediate attention
- Accurately document customer concerns and data into the Dealer Management System and demonstrate extreme attention to detail
- Conduct seamless transactions, guide customers through corrections, and summarize processes
- Keep customers informed with estimated completion times, regular updates, and thorough follow-up on each vehicle's status
- Coordinate vehicle details before delivery and coordinate delivery or pick-up times with customers, following up to confirm satisfaction with the provided services
- Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques
- Hands-on experience with a diverse range of hand and power tools, shop equipment, and automotive/electrical testing devices
- Proactive willingness to learn emerging automotive technologies
- Maintain accurate daily records and effectively manage multiple priorities to meet deadlines
- Must have a valid driver's license in country of employment
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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Job Summary
Full Time
Durable Manufacturing
$75k-104k (estimate)
05/01/2023
05/03/2024
alextechweek.com
TORONTO, ONTARIO
500 - 1,000
2002
$500M - $1B
Durable Manufacturing
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