The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and support to maximize performance and productivity.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

• Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments

• Demonstrate expertise in selling the Tesla eco-system
• Operationalize Tesla Scheduling Service Calendar and oversee facilities and fleet management
• Maintain brand and EHS standards, cascading feedback to local teams
• Manage expenses and execute keyholder responsibilities including opening/closing of store and conducting morning/evening huddles
• Compile reports for performance improvement and support new hire onboarding and training
• Perform additional responsibilities as assigned to meet business needs

• At least 1 year of related experience
• Proactive team member and ability to develop collaborative relationships
• Highly organized and excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
• Ability to work evening hours, weekends, and holidays in a retail environment
• Ability to obtain appropriate state licensing, where applicable
• Must have a valid driver's license in country of employment