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Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We are seeking an On-Site Supervisor who will provide guidance and advise Agents on the standards and protocols of the VA call center.
I’ve never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the On-Site Supervisor at Terrestris do?
Big picture, the on-site Supervisor shall have full authority to act on behalf of the contractor on all matters relating to the daily performance of the PWS requirements including coordinating with the COR, managing and assigning work to Agents, and managing contract employee leave, schedules, timecards, etc.
The Supervisors’ primary purpose is to monitor the performance of the VSST; ensuring customer service runs efficiently and effectively, and that VSSTs remain optimally productive throughout the contract.
What does a typical day look like for the On-Site Supervisor?
You will:
What qualifications do you look for?
You might be the leader we’re looking for if you have:
What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, dental, and vision coverage, a retirement plan, and a profit-sharing/bonus plan. We also believe strongly in maintaining a quality work-life balance, so we offer a leave package that includes Paid Time Off, holidays, sick days, and a fun, creative work environment.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
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Full Time
$62k-85k (estimate)
12/01/2023
06/22/2024
The job skills required for On Site Supervisor include Customer Service, Microsoft Office, Planning, Commitment, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an On Site Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by On Site Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for On Site Supervisor positions, which can be used as a reference in future career path planning. As an On Site Supervisor, it can be promoted into senior positions as an Office Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary On Site Supervisor. You can explore the career advancement for an On Site Supervisor below and select your interested title to get hiring information.