Terrain is growing and opening a new location in Brooklyn Botanic Gardens this Spring! We are looking for a Design Supervisor to oversee the Design by Terrain projects for this location. We will be interviewing for this position in February & March. Apply now!

A Design by Terrain Supervisor is responsible for driving sales by providing the highest level of service through expert knowledge, design, and leadership for the Design by Terrain program. They along with a team of Artisans uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer. This role is a full-time position.

Customer Experience

• Exceed customer expectations by building genuine, long lasting relationships through personalized attention; ensure prompt customer communication with project inquires
• Shares product knowledge, new arrivals, and current trends to inspire the customer; guides customer choices to reflect their unique personal style
• Actively creating and holding workshops and special events in their area of expertise shares details to promote Terrain’s unique events, as well as drive engagement and participation
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction.

Teamwork Communication

• Exhibits strong communication while actively participating in daily meetings and projects; shares passion for plant, horticulture, and floral design & garden style
• Takes initiative and works productively with the team to achieve common, collaborative design goals
• Demonstrates adaptability by redirecting display priorities as needed to work through problem-solving scenarios

Visual Business Operations

• Understands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations
• Collaborate and communicate with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas
• Leads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Qualifications

• Experience in customer service
• Experience in horticultural and floral design
• Basic knowledge of hand tools, wire usage, and glue guns
• Art and design background
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Wage Transparency: The compensation range for this role is $20-$24/hourly. To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Company’s Monthly Store Incentive bonus program, this may result in bringing the total compensation to a higher range.

Benefits Perks: We offer one of the best and most comprehensive wellness benefits in the retail industry, click here to learn more.

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.