Specific Responsibilities

Sales:

· Coordinate Club-wide sales efforts, including banquets, events and golf outings

· Actively develop a Prospective Client List from the following groups:

o Directors and Officers from major corporations within the market area

o Local civic groups

o Real estate offices

o Chambers of Commerce

o Fairvue and Foxland residents

o Personal referrals from members

· Solicit new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications

· Solicit events and close catering sales

· Implement sales, marketing, and public relations plans and strategies that serve to increase banquet and event sales

· Promote a positive Club image and maximize revenues according to overall fiscal and operational goals

· Invite clients to Club properties for meals, entertainment, tours, and site inspections

· Conduct thorough site inspections of all Club properties

· Assist in implementing special promotions for target markets

· Meet and greet on-site contacts

· Develop networking opportunities through active participation in community and professional associations, activities, and events

Event Management:

• Book banquets and events, including weddings and meetings
• Candidate possess restaurant, club or hotel management experience!
• Create a floor chart for events as needed
• Ensure event contract is completed prior to start of event planning
• Respond promptly to phone and email inquiries from clients
• Create and regularly update banquet event orders with the Director of Clubhouse Operations
• Communicate details of upcoming events to relevant team members in weekly banquet event order meetings
• Develop a current calendar of events to be referenced by all Tennessee Grasslands team members
• Process and file invoices from vendors
• Answer potential clients' questions about facilities and amenities
• Produce recap reports for each event
• Ensure all venues are set up prior to the start of each event
• Provide day-of coordination for events
• Assist restaurant manager with ringing in events into the point-of-sale system as needed

Communication:

· Greet clients, members, guests, and others in a professional manner.

· Maintain a positive and friendly demeanor at all times

· Emphasize communications and relations with all Club members for the purpose of increasing Club referral sales

· Return all phone and email messages within 24 hours of receipt

Administration:

· Comply at all times with individual property standards and regulations

• Communicate final event charges with clients and ensure payment is promptly collected

· Monitor production of all top accounts and evaluate trends within the market

· Develop a complete knowledge of sales and event policies and Standard Operating Procedures (“SOPs”) and ensure adherence to these policies

· Compile forecasts, budgets, and other reports as directed by the Director of Clubhouse Operations

· Monitor guest satisfaction

· Monitor ongoing presentations, activities, tournaments, etc.

· Understand basic accounting and finance

• Thoroughly understand the functions of the back-office accounting system and point of sale system, as well as other office related programs

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Event Sales: 1 year (Preferred)

Work Location: In person