JOB SUMMARY

The Physician Practice Manager is directly responsible for managing all administrative and operational functions associated with an assigned practice(s). This includes ensuring a smooth and efficient operation, inventory control, personnel management, patient relations, and patient flow, and may manage the facilities as well. The Manager

will support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Florida Physician Services through daily operations. Oversees the development and implementation of goals and objectives; develop and implement new office procedures as necessary to improve office flow and overall operations; and will provide

recommendations and follow up actions to operational inefficiencies. In addition, manages the daily operations including staff scheduling, cash reconciliation, charge entry, and operational checks and balances. Works closely with the Director of Operations to ensure A/R is optimally liquidated, denials are minimized, refunds are issued, and customer service is conducted. Reviews the operational budget and expenditures and works to ensure the practice stays within the budget parameters. Prepares reports and statistical summaries as requested by management. Provides monthly reporting with recommendations or action plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages practice(s) with up to a $13.9 million dollar threshold and oversees up to 25 full time employees
• Manages staffing by interviewing, conducting departmental orientation, and evaluating ensuring optimal staffing at all times.
• Assists the management of the market to work with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs
• Oversees all medical operations, as well, including maintaining medical records, handling cash, deposits and billing, and ordering medical equipment and supplies
• Implement programs and procedures to improve operations efficiency
• Responsible for Meaningful Use compliance by all Providers
• Assists with strategic planning and resource allocation
• Works to ensure that the site is in regulatory compliance with agencies such as OSHA, CLIA, Medical, DHS and others as appropriate Practice Manager will need to communicated affectively to assigned physicians
• Review and communicate practice financials on a monthly basis
• Collaborate with operations counterparts regarding practice staffing and practice needs
• Work with operation’s leader and directors to achieve Key Performance Indicators (KPI) monthly
• Drives Corporate incentives including Business Development and Revenue Cycle metrics
• Must have excellent customer service and people skills, as the position requires daily interaction with both patients and staff

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform

the job.

• Bachelor’s Degree or an equivalent combination of education and experience.
• At least 3 years of physician practice management experience
• Demonstrated knowledge of healthcare fiscal management and human resource management practices
• Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
• Healthcare background is strongly desirable
• Proficiency in a windows environment with a working knowledge of Word,
• Outlook, PowerPoint, Excel, and the Internet is required
• Excellent project management skills. Ability to work on multiple projects simultaneously in a dynamic work environment while remaining customer focused; willingness to take ownership and drive a project to completion
• Willingness to be flexible and adaptable in a complex, matrix environment
• Ability to document reports involving multi-level corporate and operational issues and programs
• Ability to perform complex financial analysis involving corporate financial reports, practice billing system, EMR, with familiarity with ICD-9, ICD-10, and CPT Codes

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