Schedule: 

• Full Time
• 4 days per week and 2 Saturdays per month
• Monday - Friday we're open from [open-close]
• Saturdays we're open from 8:00 - 3:00
• Shifts Mon - Fri are 7:30 - 4:00 and 9:00 - 5:30
• Sat shift is 7:30 - 3:30

What you'd gain while working with us:

• Health Benefits: Medical, dental, and vision insurance with Tend covering a significant portion of premium costs. Includes perks like telemedicine, gym discounts, and a health advocate.
• Wellness Programs: Free dental wellness exams and cleanings, with benefits for employees and their families. Discounts on cosmetic services and braces.
• Financial and Retirement: 401(k) with company match, Health Savings Account (HSA), and Flexible Spending Account (FSA).
• Paid Time Off: Generous PTO policy that increases with service years, plus paid holidays.
• Supplementary Benefits: Life and disability insurance fully covered by Tend, along with voluntary options for accident, critical illness, and more.
• Additional Resources: Employee Assistance Program for personal support and LifeMart for discounts on various services.
• Pay: Generous compensation package includes hourly pay rate

Responsibilities:

• Welcome & comfort guests as they visit our Tend studio.
• Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or by phone. 
• Partner with the Studio Manager in daily operational tasks, such as scheduling, tidying, preparing for closing/opening, and inventory management.
• Collaborate with the entire Studio Team, including our Dentists & clinicians, to optimize operations to positive impact guest experience. 
• Maintain a strong knowledge of our ever-growing offering of products & services.

Qualifications & Experiences:

• Proven top-notch customer service and hospitality experience in a fast-paced, high-volume environment. 
• Ability to organize, prioritize and multitask. 
• Willingness to initiate tasks and perform duties without direct supervision.
• Excellent communication skills and be able to work with a diverse team. 
• A positive, can-do attitude.
• Flexibility to work a schedule that may include early morning, late evening, holiday and weekend hours.