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TEND is Hiring an Orthodontic Assistant - Boston Near Boston, MA
Tend’s Orthodontic Assistant plays a vital role on our team and must be a passionate, service oriented team member who is committed to our values, our brand principles and delivering exceptional service to our members. Orthodontic Assistants work in collaboration with management, providers and clinical staff to earn the trust of our members by personalizing their appointments and clinical care.
Responsibilities
Prepare the studio suite for Tend members and play an integral part of the member experience flow
Take high quality digital scans and/or x-rays to collect diagnostic data
Develop member care plans, including assessments and initial evaluations
Prepare the member for orthodontic treatment by creating a welcoming, comforting environment
Work independently to provide direct member care including insertion of dental appliances and placement of orthodontic brackets/wires
Assist doctor chair-side with all aspects of member care and treatment
Communicate oral hygiene plans as directed by the doctor
Document completed procedures and recommendations
Maintain a safe and clean working environment by complying with policies, procedures, rules, and regulations
Protect members and other team members by adhering to infection-control policies and protocols
Maintain orthodontic supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Contribute to team effort by accomplishing related results as needed
Qualifications and Experience
Three years prior experience as an Orthodontic Assistant
Experience with indirect bonding & lingual braces
Previous experience with Incognito, Harmony, & Sure Smile strongly preferred
Familiarity with digital equipment - scanner & x-rays
Excellent customer service and member experience skills
Ability to multitask in a high volume Orthodontic practice
Flexibility to work a schedule that may include early morning, late evening, holiday and weekend hours.