Description

Tencarva Machinery Company has continuously grown for the last 45 years with over 30 locations, mainly in the southeast US, and headquartered in Greensboro, NC. Tencarva is committed to our customers, our people, and our principal. We will provide superior service to our customers, above-average incomes for our people, and reasonable profits for our Company by supplying innovative engineering assistance, professional equipment, competitive deliveries and parts availability, and preventive maintenance and repair services to all of our customers. 

Summary: Promptly and accurately provides customers, both external and internal, with application assistance, quotations, orders, and bill of materials.

Essential Duties and Responsibilities include the following:

• Gather all necessary technical backup information pertaining to the quotation.
• Prepare quotations based on technical information provided by or extracted from customers, and review the quote, if necessary, with the sales engineer, branch manager, or operations manager before sending it to the customer.
• Respond promptly to customer requests, whether a quotation request, technical information request, or expedite request.
• Prepare bills of materials accurately, promptly, and clearly.
• Maintain expert level of product knowledge and application and keep current on all necessary software used internally.
• Articulate technology and product information to sales engineers, service personnel, and customers.
• Provide design and specification support.
• Listen, understand, and convey customer requirements, and always be courteous and professional with customers and vendors.
• Maintain accurate records of accounts, opportunities, quotes, projects, contacts, and correspondence.
• Help sales engineers with quotes.
• Other duties as assigned by management.

Benefits Include:

• Paid Time off, including 10 holidays
• Bonuses
• Health Insurance, including medical, dental, vision, disability, and life
• 401(k) & Profit Sharing
• Employee Assistance Program

Requirements

Supervisory Responsibilities: This job has no supervisory responsibilities.

Education and/or Experience: Bachelor’s Degree from a 4-year college or university; or 2-4 years related work experience and/or training; or equivalent combination of education and experience.

Qualifications: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Must have the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. The ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Computer Skills: To perform this job successfully, an individual should have basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook), and internet software.

Physical Demands: The physical demands described herein represent those that an employee must meet to successfully perform this job’s essential functions. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is regularly required to sit and talk or hear. The employee occasionally must stand, walk, use hands to finger, handle, or feel, use a keyboard, and reach with arms and hands. The employee must regularly lift and/or move up to 10-25 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is occasionally exposed to moving mechanical parts, fumes, airborne particles, and outside weather conditions; to wet and/or humid conditions; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

This job description is subject to change at any time.

Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.