About us

Ten One Teahouse is a small business in Boston, MA. We are professional, agile and our goal is to TEN ONE TEA HOUSE offers artisanal healthy drinks for tea lovers. Our products were born from our love and passion for tea, and we are devoted to sharing them with the community. Our mission is to serve healthy beverages composed of simple but high-quality ingredients. Organic dried flowers, fresh fruits, and premium loose-leaf tea inspire our products, and we hope they will inspire our customers to live a healthy lifestyle as well. We believe our tea is more than a drink; it is the culture and love we want to share with the community. People feel welcomed in our shops, communicate with our staff, and return like an old friend. We are always here to inspire the art of tea, care about our customers, and continue improving and innovating through quality to fulfill our potential. We have four locations around Boston and Providence—TEN ONE Newbury, TEN ONE Assembly Row, TEN ONE Fenway, and TEN ONE Providence. Each of our shops has its own unique style and feel, but the spirit always remains the same. We are aiming to provide the best healthy drinks to our customers..

Our work environment includes:

• Food provided
• Growth opportunities

Store Manager Job Description

Duties:

- Oversee the daily operations of the store, including sales, inventory, and customer service
- Develop and implement strategies to increase sales and profitability
- Hire, train, and manage store staff
- Create schedules for employees and ensure adequate coverage during business hours
- Monitor inventory levels and order products as needed
- Ensure that the store is clean, organized, and well-stocked at all times
- Handle customer complaints and resolve issues in a timely manner
- Maintain accurate records of sales, inventory, and employee performance
- Adhere to all company policies and procedures

Experience:

- At least 1 years of experience in a retail management position
- Strong organizational and administrative skills
- Excellent math skills for managing inventory and finances
- Knowledge of the local market and consumer trends
- Exceptional phone etiquette for handling customer inquiries and complaints
- Excellent time management skills for balancing multiple tasks simultaneously
- Experience with stock management systems

Benefits:

- Competitive salary based on experience
- Paid time off
- Monthly Bonus

If you have a passion for retail management and are looking for a challenging yet rewarding career opportunity, we encourage you to apply for our Store Manager position. We are seeking a highly motivated individual with a proven track record of success in managing a retail store. As Store Manager, you will be responsible for overseeing all aspects of the store's operations, including sales, inventory management, customer service, and employee management. You will work closely with the regional manager to develop strategies to increase sales and profitability while maintaining high levels of customer satisfaction. If you meet the qualifications listed above and are interested in this exciting opportunity, please submit your resume today!

Job Type: Full-time

Pay: $54,939.00 - $58,997.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Flexible spending account
• Paid time off

Experience level:

• 1 year
• 2 years
• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Watertown, MA 02472: Relocate before starting work (Required)

Work Location: In person