Description

Summary/Objectives

Responsible for ensuring the accuracy and completeness of various PCA transactional processes associated with the Community Services Personal Care Management (PCM) Program contract. Provides support to Tempus Unlimited, Inc. Fiscal Intermediary (FI) and PCM departments. Responsible for maintaining (Laserfiche) document management system. Manages the process of digitizing paper and electronic formats for storage and retrieval. Performs thorough quality checks. Provides technical support to both administrative and community staff across all Community Services programs and help with efficiencies and build knowledge.

Essential Functions

• Preform Quality Assurance to ensure legibility and accuracy.
• Preform Quality Assurance to ensure legibility and accuracy for all integrated Care referrals and renewals. 
• Import, scan and store all paper and electronic formats in filing systems.
• Labeling Skills Trainer paperwork in Laserfiche. 
• Perform data entry and organize documents according to classification categories.
• Fax Evaluations to the MD office and follow up as needed
• Maintain and operate scanner and access scanning quality.
• Track, document and create daily reports of incoming and outgoing documents.
• Manage and administrate document control to ensure compliance with internal procedures.
•  Archive and securely discard duplicates and obsolete documents.
• Other duties as assigned by Program Manager.
• Maintains confidentiality of all Consumer/PCA information.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC). 
• Assist other department as needed. 
• Other duties as assigned by Supervisor.

Requirements

Competencies

• Must display teamwork and commitment while performing daily duties.
• Must demonstrate initiative and discipline in time management and assigned completion.
• Excellent organizational skills for initiation and maintenance of efficient workflow.
• Regular and reliable attendance and time reporting.
• Excellent telephone manner and organizational skills
• Able to operate a computer keyboard, mouse, and other office type implements to accomplish document imaging duties.
• Ability to work in a high production environment while maintaining close attention to detail.
• Ability to work independently.

Preferred Experience

• Must have experience working in an office environment

Required Education

• High School Diploma or equivalent education

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This job requires at various times, the following physical activities: sitting, reaching, carrying, walking, pushing, pulling and lifting, finger dexterity.

Travel

• No travel is required for this position.

Work Authorization/Security Clearance

• CORI
• I-9

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.