Job Responsibilities and Requirements
With supervision, this position includes a variety of diversified duties relating to the administration, payment and auditing of Agent Compensation. The compensation-related functions range from account set-up, semi-monthly commission payments, agent incentive payments, audits, and compliance review.
Duties and Responsibilities :

• Answers agent compensation inquiries from internal and external customers.
• Responsible for changes to agent compensation including but not limited to broker of record changes and compensation rate changes.
• Performs the daily reconciliation of Agent Account Balances
• Performs the process of bi-monthly SOX auditing for the bi-monthly compensation cycle and the annual Premier Producer program.
• Responsible for the auditing and distribution of Form 5500 information to agents and policyholders.
• Responsible for testing of all compensation related changes to our source systems.
• Monitors agent suspense transactions to ensure timely resolution.
• Monitors Agent Net commission transactions as well as the debit balance and recovery process to ensure timely clearance.
• Oversees the annual 1099-M reporting process for Agent Compensation payments.
• Responsible for the compilation of detailed reports based on information developed during the compensation audit process
• Maintains a high level of quality regarding the department's production.
• Keeps management advised of potential problems
• Reviews and interprets complicated compensation situations using sound judgment and reasoning.
• Maintains set goals and objectives.
• All other duties as assigned.

Required Knowledge, Skills, Abilities and/or Related Experience

• Associates or Bachelor's Degree preferred or a minimum of three years' work experience.
• Must have a thorough knowledge of all RSL agency systems.
• Must work well in a team-focused environment.
• Must be able to multi-task.
• Strong organizational skills, effective oral and written communication skills and attention to detail.
• Must be proficient in Microsoft Word and Excel.

Ability to Travel: None
Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that creating a more diverse, equitable and inclusive culture allows us to realize more of our potential. And we can't do this without our most important asset-you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off, volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program and our Diversity Equity & Inclusion Council

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.
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