Salary: $41,300.00 - $50,930.00 Annually
Location : 2600 South First Street Temple, TX
Job Type: Full-Time (Staff)
Job Number: 00291
Division: Academic Affairs
Department: Vice President of Academic Affairs
Opening Date: 02/09/2024
Closing Date: Continuous
FLSA: Exempt
Salary Grade: Professional
Work Schedule: Monday - Thursday 8:00 am - 6:00 pmFriday 8:00 am - 12:00 pmSummer Schedule: Monday - Thursday 7:30am - 6:00 pm with a 30 minute lunchSchedule may vary, including evenings and weekends.This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.
Position Summary & Essential Duties
The following duties and responsibilities, Knowledge, Skills and Abilities (KSA's), and physical requirements are intended to describe the general nature and level of work being performed. The information listed below is not intended to be construed as a complete listing of all duties and responsibilities, KSA's, and physical requirements required of this position since changes to the position may occur at any time or additional requirements may be added over the course of time.
SUMMARY:
Under direct supervision of the Executive Director, Student Success and HSI Project Director, the incumbent will be responsible for outreach activities related to healthcare professions and other STEM careers, case management for current students, and intrusive transfer efforts to improve program progress and completion.
Qualifications (Required and Preferred)
MINIMUM EDUCATIONAL AND WORK REQUIREMENTS (MINIMUM QUALIFICATIONS):
Bachelor's degree and two (2) years related student services experience or related work experience specific to the duties and responsibilities described.
PREFERRED:
Knowledge of Health Science programs and STEM; Knowledge of Student Enrollment and transfer processes. Ability to read, write, and speak Spanish.
CERTIFICATION OR LICENSES:
Texas Driver License, or ability to obtain one.
Job Duties and Responsibilities
The incumbent will:

• Maintain student confidentiality in accordance with the Family Education Rights and Privacy Act (FERPA).
• Prepare students each semester to ensure they are on the correct achievement path for completion and entry into Health Professions and other STEM careers.
• Liaise with TAMUCT and other area Universities for transfer options beyond Temple College.
• Formulate pre-graduate students and post-graduate students with position postings available through the online system and networking.
• Answer inquiries and provide information on advising services to students, faculty, parents, and the general public about healthcare professions and other STEM majors.
• Communicate and interact with staff in Student and Enrollment Services departments to coordinate, collaborate, and communicate Health Sciences and STEM pathways.
• Outreach, communicate and interact with staff, counselors and instructors at the ISD's who partner with the college for recruitment programs specific to Health Sciences.
• Participate with Health Sciences and STEM faculty and staff in information sessions and outreach events.
• Support students in the Health Sciences with persistence by addressing individual needs.
• Develop and maintain case management strategies with a focus on Health Sciences and STEM careers.
• Participate in training to identify mental health problems.
• Participate in career and transfer workshops.
• Maintain appropriate documentation and records of services provided to learners.
• Operate, and answer multiple telephone lines and assist with inquiries, screen, and forward calls.
• Refer students in need of accommodations to the Coordinator of Student Accommodations.
• Operate fax machine, computer, scanner, and must use Word, Excel, and PowerPoint to produce correspondence and other documents.
• Attend conferences, and seek out professional development to remain current, and gain more knowledge on industry issues and standards.
• Receive students' transcripts from other colleges; examines transcripts of courses, and determines which courses will be accepted routinely for transfer credit, and which courses may articulate into other courses for institutional credit.
• Assist students with admission and records documents with change of major, application for diploma, and change of information.
• Provide advising services for prospective Health Science students regarding programs of study, academic plans, course selection, and degree planning.
• Assist students connecting to appropriate college and community resources as needed.
• Provide assistance for Academic transfer advising and other campus resources.
• Assist students in assessing academic skills, interpret student advisement testing, and/or specific enrollment testing.
• Respond to Retention Alert cases submitted by Health Science faculty and assigned by the Director of Retention.
• Identify and assist students in Health Science majors and who are at-risk.
• Assist department chairs to determine articulation agreements, outreach events or specialized Health Science events and other STEM activities, advising as needed.
• Develop relationships with ISD Health Science instructors and develop a plan to identify and recruit graduating seniors to TC from those Health Science programs.
• Assist struggling Health Science majors and students.
• Perform miscellaneous job-related office duties as required.

SOCIAL CONSTRUCTS REQUIRED OF POSITION:

• Display empathy and positive regard for others in written, verbal and non-verbal communications.
• Work with colleagues and students by practicing punctuality, respect for deadlines, collaborative problem solving, and honest communication.
• Be friendly and collegial with co-workers, faculty, students, staff, and visitors to the campus.
• Build trusting relationships by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions.
• Maintain proficiency as needed and approved by attending trainings, reading job-related materials, and meeting with others in area of responsibility.
• Dress appropriately for a workplace with frequent customer service interaction and community outreach.
• Meet all required standards of confidentiality. Keep work areas in a clean and orderly manner.

Knowledge Skills and Abilities & Physical Demands

KNOWLEDGE:

• Knowledge of administrative and clerical procedures such as managing files and documents, word processing, and other office procedures and terms.
• Knowledge of relevant equipment, policies procedure, and strategies to promote effective local, state, or national security operation for the protection of people, data, property and institutions.
• Knowledge of eligibility requirements and academic scheduling.
• Knowledge of Temple College and Department of Education guidelines.

SKILLS:

• Excellent customer service and orientation skills, continuously finding ways to provide assistance to others.
• Communication skills to express information to others effectively.

ABILITIES:

• Ability to actively listen and understand what clients are communicating.
• Ability to manage time by organizing, planning, prioritizing, and accomplishing your work.

PHYSICAL EFFORT:

Light physical activity is required with occasional lifting of objects up to 15 pounds.

WORKING CONDITIONS:

Work is normally performed in an office setting. Duties will require travel in personal or school owned vehicles. This position will require evening work during peak time and weekends. Occasional overnight work may be required for conferences.
WORK SCHEDULE:

Monday - Thursday 8:00 am - 6:00 pm
Friday 8:00 am - 12:00 pm
Summer Schedule: Monday - Thursday 7:30am - 6:00 pm with a 30 minute lunch
Schedule may vary, including evenings and weekends.
This is an on-site position. Essential duties of the role must be performed in-person, during prescribed work hours.

HOURS REQUIRED PER WEEK:

40
TRS/ORP:

TRS

SUPERVISORY DUTIES:

None

REPORTS TO:

Executive Director, Student Success and HSI Project Director
TEMPLE COLLEGE BENEFITS
To enhance the employment opportunity you may be seeking, Temple College offers a competitive array of benefit options to select from, some of which are fully paid for by the college. Listed below is a summary of benefits currently offered for full-time employees. Part-time employees are eligible for specific benefits on a pro-rated basis.

MEDICAL AND OPTIONAL INSURANCE COVERAGE BENEFIT OPTIONS

The Medical and optional insurance coverage benefit options listed below are offered through Temple College by the Employees Retirement System (ERS) of Texas. Please visit ERS at for further information.

• MEDICAL:
  Eligible full-time employees can choose from the following medical programs which begin the first day of the month following the 60th day of employment:
  • HealthSelect of Texas "Blue Cross Blue Shield" (PPO)
  • Consumer Directed HealthSelect "Blue Cross Blue Shield (HSA)

Medical plans include prescription coverage. Employee medical coverage monthly premiums are fully paid for by the college and the college pays for one-half (1/2) of the cost of dependent care coverage monthly premiums.

• OPTIONAL BENEFITS:

Dental (PPO and HMO), Vision, Optional Term Life Insurance, Voluntary Accidental Death and Dismemberment, Dependent Term Life Insurance, Short-term and Long-term Disability, Texa$aver (457 plan), TexFlex-Health and Dependent Care Reimbursement.
Optional benefits are employee paid but are offered at very competitive rates.
ANNUAL AND SICK LEAVE ACCRUALS

• ANNUAL LEAVE ACCRUALS:

Regular, full-time twelve (12) month faculty and staff accrue Annual Leave as follows:

• Years of Service : 0 through 5
  • Accrual Rate (Maximum Accrual Hours per Month) = 8
  • Accrual Rate (Maximum Accrual Hours per Year) = 96

Years of Service: 6 through 10

• Accrual Rate (Maximum Accrual Hours per Month) =10
• Accrual Rate (Maximum Accrual Hours per Year) =120

Years of Service: 10 plus years

• Accrual Rate (Maximum Accrual Hours per Month) =12
• Accrual Rate (Maximum Accrual Hours per Year) =144

Annual leave may be accrued up to a limit of 240 hours with special provisions allowing for annual accruals above that limit. Faculty with contracts less than 12 months do not accrue Annual Leave but are provided with 20 hours of personal time per fiscal year.

• SICK LEAVE ACCRUALS:

Faculty and Administrative Staff: Accruals of 8 hours per month. Sick Leave may be accrued up to a limit of 1040 total hours. Faculty with contracts less than 12 months will receive accruals during the summer semester if they instruct during that time.
ADDITIONAL INFORMATION

• HOLIDAYS: Recognized college holidays, in addition to Annual and Sick leave accruals, include Labor Day, Thanksgiving Break, Winter Break, Martin Luther King Day, Spring Break, Good Friday, Memorial Day and Independence Day.
• PAYROLL: Employees are paid by direct deposit through the last working day of the month. Actual deposits are paid on the last working business day of the month. All benefit deductions are taken at that time.
• RETIREMENT: Temple College is one of the few community colleges in the state of Texas to be permitted Federal Social Security deductions. Temple College is a Section 218 employer.

All regular employees are mandated by the Texas State Legislature to enroll in either the Teacher Retirement System (TRS) or the Optional Retirement Program (ORP) however, ORP participation is based upon position. All faculty members are eligible to participate in either TRS or ORP. A list of ORP providers is available.
Please visit TRS at for further information.

• Contribution:
  • Member: Teacher Retirement System (TRS) = 8.0% of annual salary
  • Employer: Teacher Retirement System (TRS) = 7.75% of member's annual salary

Contribution:

• Member: Optional Retirement Program (ORP) = 6.65 % of annual salary
• Employer: Optional Retirement Program (ORP) = 6.6% of annual salary

Tax Sheltered Annuities (TSAs) also known as Tax Deferred Annuities (TDAs) are available to all employees who are eligible to participate in the TRS/ORP retirement program and who wish to participate in this program. This participation is voluntary and contributions are made from the employee's salary. A list of providers is available.

• MISCELLANEOUS LEAVE: Family and Medical Leave (FMLA), Jury Duty, Bereavement, Deteriorating weather, and Military training.
• WORKERS COMPENSATION: If an employee is injured on the job, Temple College, through its Worker Compensation Program, pays all authorized hospital, nursing, and physician's fees. Additional benefits may be available.
• HOURS OF OPERATION:
  • Regular Schedule:
    • Monday - Thursday: 8:00 a.m. - 6:00 p.m.
    • Friday: 8:00 a.m. - 12:00 p.m.
• Summer Schedule:
  • Monday - Thursday: 7:30 a.m. - 6:00 p.m.