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Position: DFS Route Planner
Who we are: We are the fastest-growing appliance delivery and installation company in the country and are seeking experienced, motivated professionals to join our team. We provide final mile logistics and service and have an opening for a result driven, customer centric Route Planner.
The purpose of this position is to ensure that customer orders / freight from the stores pick up and deliver on time, and that system accurately reflects status of all loads. To achieve this, Routing Planners must work with stores, Private Fleet Distribution Centers and drivers to ensure all parties are executing as desired and that each party is accountable for service failures. The Routing Planner manages the Private Fleet delivery process by planning and adjusting complex delivery routes to meet deliverables, maximize efficiency, and address delivery challenges. The position also manages the dispute resolution process, acting as a liaison between all stakeholders. Routing Planners must routinely think creatively to find solutions to problems and make recommendations based on routing and delivery expertise. Each planner is responsible for the network and has specific focus on regions. The Centralized Dispatch Team oversees 130,000 loads per year and accountable for $100 million in annual freight.
Benefits:
Responsibilities and Duties:
· 15% Collaboration - Leading cross-functional projects and participating in team strategy discussions
· 20% Dispute Resolution - Manages the dispute resolution process with customers by analyzing and exploring various solutions and making recommendations to stores or other business partners
· 65% Routing Planning & Problem Solving - Uses discretion and independent judgment to plan Private Fleet driver routes that will meet customer needs while maximizing efficiency Includes strategically planning up to 100 deliveries/day for various routes within an assigned region and adjusting routes to address various delivery challenges Involves complex decision-making in fast-paced environment The Routing Planner also makes recommendations for process changes that align with business goals
· Typically requires overnight travel less than 10% of the time.
· Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Preferred Qualifications:
Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.
#INDExempt
Competencies:
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
Schedule:
Work Location: In person
Full Time
$63k-78k (estimate)
03/07/2024
07/03/2024
temcologistics.com
Pomona, CA
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