6 Customer Experience Coordinator Jobs in Clearwater, FL
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TelyRx is Hiring a Customer Experience Coordinator Near Clearwater, FL
Job description
Customer Experience Coordinator (Full-Time, In-Person)
About Us: Access to essential medicines should be simple, convenient, and readily available. Our mission is to help people get their necessary medications by removing unnecessary barriers and streamlining the process. Our approach is straightforward: no insurance, no hassle, and no need to jump through hoops.
Our vision is to revolutionize the way people receive healthcare by providing a seamless and personalized experience for all. By leveraging cutting-edge technology and a patient-centered approach, TelyRx is committed to ensuring everyone has hassle-free access to their needed medications. We believe that healthcare should be inclusive and convenient, and our dedicated team is working tirelessly to make this vision a reality. Join us on this journey towards a healthier, more accessible future with TelyRx.
You’ll be a good match for the Customer Experience Coordinator if you’re excited about assisting patients and doing everything it takes to win the trust of our customers. Our team is energetic and determined, seeking an individual to jump in and embrace the fast-paced environment.
- Weekend and holiday availability required (remote, off-site)
You Will:
- Respond to customer inquiries across email, phone, chat, and proprietary messaging systems with excellent tone, grammar and spelling for written communications
- Resolve issues in a personalized, accurate, and timely manner
- Build long-term relationships with our customers by offering advice related to products and services
- Become an expert in all things TelyRx products and offerings and maintain up-to-date knowledge in a fast-changing environment
- Complete trainings and up-trainings as-needed
- Maintain highest level of discretion when dealing with customer issues
- Strive to meet and exceed structured performance targets
- Report on customer trends and feedback
- Complete occasional overtime when needed by the business
You Have:
- 2 years work experience
- 1 year experience in a customer-facing support role
- Ability to balance attention to detail with efficient execution in a fast-paced environment
- Excellent problem-solving and communication skills with a high attention to detail and quality
- Experience working in multiple systems and successfully navigating various sources of information
- Possesses a customer-first, eager-to-help approach
- Ability to demonstrate strong writing skills, spelling and grammar
- Willingness and ability to work non-standard business hours, including weekends, evenings & holidays
Job Type: Full-Time
Salary: $60,000 - $65,000
Schedule:
- Monday to Friday (in-person)
- Weekends, evenings & holidays (remote, off-site)
Ability to Commute:
- Clearwater, FL 33763 (Required)
Work Location: In person
Job Type: Full-time
Salary: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer service: 2 years (Preferred)
Language:
- English (Required)
Ability to Commute:
- Clearwater, FL 33763 (Required)
Work Location: In person
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to Commute:
- Clearwater, FL 33763 (Required)
Ability to Relocate:
- Clearwater, FL 33763: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$44k-58k (estimate)
04/10/2024
04/24/2024
The following is the career advancement route for Customer Experience Coordinator positions, which can be used as a reference in future career path planning. As a Customer Experience Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Coordinator. You can explore the career advancement for a Customer Experience Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Coordinator job description and responsibilities
They highlight friction points that need to be addressed or present results of customer feedback.
03/24/2022: New Orleans, LA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/27/2022: Tucson, AZ
The job of a customer experience manager requires aligning various organizational teams with the wants and needs of the customer.
02/06/2022: Moline, IL
The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations.
01/05/2022: Mesa, AZ
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.
01/07/2022: Knoxville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Coordinator jobs
Ability to understand and analyze data, helps them track trends and customer actions.
02/01/2022: Passaic, NJ
Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/24/2022: Lebanon, PA
A customer relations specialist must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with the customers.
02/28/2022: Corpus Christi, TX
Demonstrated knowledge of customer expectations and requirements.
01/30/2022: Columbus, MS
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
02/15/2022: Chicago, IL
Step 3: View the best colleges and universities for Customer Experience Coordinator.
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