TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as on the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging, and financially rewarding.

Here’s the impact you will make and what we will accomplish together

TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted, and sustainable value chain that enables the most efficient production and logistics outcomes while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency, and profit to get the right products to the shelf at the right time and at the right price, creating more sustainable production and consumption outcomes.

The primary purpose of this position is to process customer claims against food service programs in an efficient and accurate manner.
The Analyst is responsible for tracking, executing, and compliance of contractual agreements. This role will support existing and new client accounts.
Resolving open claim issues by performing inbound and outbound communications to ensure that the research and resolution to matters including but not limited to, pending claims, duplicate claim entry, and deduction items, as well as perform verification duties on an as needed basis are performed within TELUS and the client's established contract guidelines and SLA’s.
This is a fast-paced position requiring the ability to effectively prioritize multiple job duties.

Here’s how:

• Audit and analysis of complex distributor and operator claims
• Data entry for the processing of claims
• Ensure claims are processed timely and in accordance with client’s agreement
• Assist in the training of personnel on complex/technical tasks
• Proactively recognize customer patterns and practices
• Establish and foster effective relationships with clients

What you bring to this role

• Minimum 2-year college and related experience or equivalent combination of both.
• Financial background, banking degree would be a plus
• Strong analytical, problem solving, planning, organizational, and time management skills.
• Strong communication skills and business acumen; written and verbal
• Must be detail-oriented, dependable, and used to working under pressure
• Proficiency in Excel with working knowledge of Microsoft Office Suite and motivated to learn new systems
• Accountability, team orientation, attention to detail, enthusiasm, and flexibility.
• Analytical and quantitative aptitude.
• Excellent thinking and judgment skills.
• Must maintain professionalism in dealing with others.

Job Information
Location - Remote
Employment Type - Full Time
Career Stream Level - S3
The US base salary range for this position is: $45k - $56k USD. Our salary ranges are determined by role, level, and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture & Consumer Goods offers benefits such as, a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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