Job Title - Servicenow Admin

Location - Santa Clara / Kirkland - Onsite

Duration - 6 months

Job Description / Roles & Responsibilities

Only need Servicenow Admin profiles for this role. Being a SN user

and having deep knowledge will not be a good fit. Let's look for an actual

hands-on admin work in the profiles.

Provides technical support to field engineers, technicians, and

product support personnel who are diagnosing, troubleshooting, repairing and

software, or networked and / or wireless systems. Responds to situations where

first-line product support has failed to isolate or fix problems in

malfunctioning equipment or software. Reports design, reliability and

maintenance problems or bugs to design engineering / software engineering. May

be involved in customer installation and training. Provides support to

customer / users where the product is highly technical or sophisticated in

nature.

Knowledge of ServiceNow platform is must : Certification in System

admin or Developer is big plus

• Strong troubleshooting skills
• Should be able to debug code
Skills :
• ServiceNow
• ServiceNow
• Business Model Strategy
• Business Process Analysis Tools
• Business Process Design
• Requirement Analysis

Last updated : 2024-05-21