Are you an Experienced Automotive Store Manager ready to be responsible for maximizing the efficiency, revenue and productivity of the service department and achieving the highest levels of customer satisfaction? We look forward to seeing if your career path is leading you to KC Complete Auto Service, a Telle Tire Company!

Every weekend off - you got it! The whole company is off to spend time with family, friends and enjoy life!

Unsure about change? Apply and let's have a conversation about what is important to you. It's really that simple.

Responsibilities:

• Oversee the service department by managing the schedule and ordering parts
• Review inspection reports from technicians
• Manage technician time
• Maintain a line of communication with the customer regarding the progress/status of their vehicle
• Support staffing decisions
• Timecard management
• Shop engagement and camaraderie

Role is integral to all aspects of the store business and ideas, thoughts, and suggestions will be heard. We look forward to hearing from you!

Requirements:

• Automotive Service Advisor experience
• 3 years of customer service experience
• Leadership experience
• Exceptional customer service Skills
• Strong organizational skills

To succeed in this job, the following experiences and skills are required:

• Excellent customer service and time management skills
• Maintain professional appearance self and work area
• Perform multiple tasks concurrently in an efficient and organized manner
• Strong attention to detail
• Strong interpersonal skills with ability to build a team and work as a team
• Ability to work well under pressure in a fast paced, ever changing high-volume environment
• Must be a team player and willing to adapt to operational procedures keeping an eye toward enhancing shop flow and efficiency

Why KC Complete, a Telle Tire Company?

• Fun perks
  • WEEKENDS OFF!
  • Paid Birthday Off
  • Airline Flights
  • Milestone Anniversary Trips
• Great benefits
  • Medical/Dental/Vision/Life Insurance
  • 401k with matching
  • Profit sharing
  • ASE Training & Testing Compensation
  • Closed & Paid Holidays
  • Maternity/Paternity/Adoption PTO
• Immediate access to hands on training and technical training
• Growing Family Business
• Leadership Engagement
• Inviting Culture

For over 15 years, KC Complete Auto Service has been serving Kansas City and its surrounding communities. KC Complete operates 5 locations with focus on values of honesty, integrity and trust while offering customers the services they need at a fair price. This philosophy has worked well for KC Complete, building a strong connection with customers. KC Complete Auto Service is proud to be a part of the Telle Tire Company.

Recent Company Highlights:

• In the last ten years, Telle Tire & Auto Centers has grown from one shop to 18 locations across Missouri.
• Identified as Best Places to Work Finalist in St. Louis Business Journal in 2022.
• Identified as Top Shop Finalist in Tire Review in 2021.
• Recognized in St. Louis Business Journal as top 50 Fastest Growing Company in St. Louis in 2019, 2020 and 2021.
• Identified as one of the 100 largest Tire Dealer in National Publication Tire Business in 2020 and 2021.
• Recipient of the St. Louis Business Journal Family Business Award in 2019.
• Identified as Best Places to Work Finalist in Tire Business in 2019.

At KC Complete Auto Service, we care about our customers and associates. Our associates take pride in their work and understand the importance we place on our customers and customer service. We are highly trained mechanics and technicians who strive to be the best in the industry. We currently have the latest state of the art equipment and we stand behind the workmanship we perform and the parts we put in our customers cars.

Please apply today and bring your skills and experience to KC Complete Auto Service, a Telle Tire Company, who has been keeping people on the move since 1942.