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Overview
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 410,000 inspired andpassionate people speaking more than300 languages, our global scale and localpresence allow us to be a force of goodin supporting our communities, ourclients, and the environment.
Benefits of working with TP include :
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer.
We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment.
You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?
At Teleperformance, the sky is the limit!
This position will be based on-site at our Brownsville, Texas location.
Responsibilities
Your Responsibilities
As a Financial Customer Service Representative, you will be answering inbound customer inquiries from callers who need assistance with health benefits account associated with a medical plan.
You will respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.
You will be a member of the primary contact team for consumers interested in opening or managing a health benefits account
Having a polite and helpful toneProvide the caller with the assurance that you will resolve their issueEfficiently use procedures & systems to enhance knowledge and provide tailored customer solutions.
Be curious and anticipate callers' additional needs.
Demonstrate genuine appreciation for the customer’s business
Qualifications
We’re looking for fearless people people who are inspired to deliver only the best in all that we do.
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.
We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.
We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Last updated : 2024-05-20
Full Time
Business Services
$39k-52k (estimate)
05/21/2024
06/01/2024
youarehired.mx
BRISTOL
15,000 - 50,000
1987
KARL WISE
$200M - $500M
Business Services
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They arrange meetings with clients, suggest suitable financial products or services based on clients' financial goals, and ensure that clients are satisfied with their purchases.
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Maintain comprehensive knowledge of all services and products and update all request on development needs.
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A financial service representative may advance his career by obtaining certifications and building up more and more accounts.
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To acquire clients, the representative may need to make cold calls, knock on doors, or attend financial seminars.
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Provide Financial Advice Financial services representatives match financial products to their customers' needs and provide them with appropriate financial advice to help them meet their goals.
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