You haven't searched anything yet.
Education background:• Bachelor’s Degree or at least Diploma or equivalent in any discipline.• Must have B1 level English Language proficiency (reading, writing, speaking and aural comprehension) https://www.coe.int/en/web/common-european-framework-reference-languages/level-descriptions
Work experience:• Minimum of 6 months work experience in customer support in any industry.• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field• Call centre experience is not a ‘must’ but would be a distinct advantage.
Required Interpersonal Skills:• Customer Service orientation.• Customer Results/Solutions focussed.• Customer Expectations Management.• Active Listening Skills.• Ability to handle queries and objections in a professional manner.• Passionate about communication and interacting with people is key to success in this role.• Able to receive continuous feedback and work in a fast-paced working environment.• Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement.• Emotional intelligence and ability to stay calm when customers are stressed or annoyed.• Good reasoning and analytical skills.• Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.
• Must be able to speak, read and write in Mandarin
Technical Skills:• Minimum typing speed of 40wpm with a 90% accuracy score.• Computer literate and fully conversant in Microsoft Windows and Microsoft Office
We provide a work environment that is diverse, inclusive, and welcoming of all. Training that will make you feel empowered to do your best work even if you aren’t a tech expert. Career opportunities for all our employees.
Fantastic, comprehensive and competitive benefits, Gratitude & recognition for our awesome employees
Your responsibilities include:
Full Time
Business Services
$69k-91k (estimate)
04/24/2024
04/21/2025
youarehired.mx
BRISTOL
15,000 - 50,000
1987
KARL WISE
$200M - $500M
Business Services